G J Mac Rae Foundation Repair

Waterproofing
470 Winston Churchill Blvd Oakville ON L6J 7X2
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G J Mac Rae Foundation Repair
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Reviews for G J Mac Rae Foundation Repair

Average customer rating:
9.8 10 (47 reviews)

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Tom Green in Oakville
Tom Green in Oakville
2 reviews OAKVILLE, ON
10/10

Basement leak

G J Mac Rae Foundation Repair
905 824 2557
470 Winston Churchill Blvd.
Oakville
ON
L6J 7X2
CANADA

A couple of years after a repair. I had a small problem and they immediately fixed it. It means a lot to me to do business with a company that is so passionate about its work and its customers. Not easy to find it these days but when you do, you understand why you chose them in the first place.

0 of 1 people found this review helpful.
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Company Response

Hello Tom: Thank you so much for posting your review. We honour our transferable warranty and if something should develop we are here to address your concerns. We care about our clients and every effort is made to rectify any item under warranty in a timely fashion.

Noreen, G J MacRae Foundation Repair, www.wetbasements.com 905 824 2557 Mississauga, ON.

Kim Comartin in Oshawa
Kim Comartin in Oshawa
1 review Oshawa, ON
8/10

Fixed foundation and waterproofing

There was a crack the foundation wall in our basement and it had to be fixed it started flooding when we had a week of rain in the early summer months. They came the same day we called and fixed the crack in no time. There was also a problem with drainage so we had to had the hole backyard dug up and lining put in on the outside of the house . The price was really good and the repairman was very nice and professional. they got the job done as fast as they could with the weather! Very happy with service!

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Company Response

Hello Kim: Diagnosing the entire cause of your leaking basement the first time is everything and this is when experience counts. With over 35 years in the trenches, literally, we bring knowledge and expertise to your job site.

Your input is very important to us; thank you for sharing it.

Noreen, G J MacRae Foundation Repair, www.wetbasements.com 905 824 2557 Mississauga, ON.

Annelle & Matt W. in York
Annelle & Matt W. in York
3 reviews York, ON
10/10

Basement Waterproofing

We have used this company twice now for separate projects in our basement. Our basement is now perfectly waterproofed and done properly (we had a very bad experience with another company previously who was VERY un professional and dishonest....). These guys are the best in the field.
In word, they are fantastic and really set the bar. An excellent and highly recommended company!!!

0 of 1 people found this review helpful.
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Company Response

Hello Annelle & Matt: "Most of our business comes from referrals and we intend to keep it that way." We love it when our clients call us over & over again; we strive for that everyday! Foundation Repair can be very tricky so when interviewing your contractor, knowledge & integrity are key. Once you experience G J MacRae you will realize the difference. By sharing your experience Annelle you help others make an informed choice. Thank you.
Noreen, G J MacRae Foundation Repair, 905 824 2557 Mississauga, ON www.wetbasemets.com

burgers
burgers
1 review Etobicoke, ON
10/10

waterproofing

Gavin was the third estimate I got for my leaky walkout. The difference between GJ MacCrae and the other companies was that everyone else said that we would have to wait until the ground thawed before they could start the job; meaning more water and more damage. Gavin came in and told us that he could start right away and over the course of the next two days his team used a blow torch to heat the ground before they dug it up. These guys are amazing. There price is right, they aren't interested in hustling you and they just come in a do great work. I'm glad to refer anyone to GJ MacCrae!

0 of 1 people found this review helpful.
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Company Response

Hello Sean:

Young Gavin has been in and around the foundation repair business his whole life and has learned his trade -- literally from the other end of a shovel! His Dad, John MacRae made sure of that! When you grow up in a family business everyone participates.

Degree of difficulty is often encountered and that's where our knowledge and experience come into play. We work all year and since timing was a factor for you Sean, I'm glad Gavin was able to accommodate; even under inclement winter weather.

Gavin and I thank you for sharing your experience with G J MacRae here on Homestars.com. Most of our business comes from referrals and we're grateful Sean, that you took the time on our behalf.

Thank you
Noreen MacRae
G J MACRAE FOUNDATION REPAIR
905 824 2557 Mississauga, ON

Kelley Doris in Toronto
Kelley Doris in Toronto
2 reviews Toronto, ON
10/10

Weeping Tile

It's taken me a long time to write this review, but it's no less heartfelt! We called Kevin in the spring of 2009, after discovering that we had just bought a house with a very leaky finished basement.

On his first visit, Kevin listened patiently to my first-time homeowner panic, and advised an eavestrough cleaning before anything else. That was an extremely honourable thing to do, given that I could easily have been talked into something I didn't need at that point.

It worked, but after that torrential spring, we ended up with a more severe problem in another area of the house. I called Kevin back, based on his excellent customer service, and within four days, his team had removed my deck, dug the trenches around 3/4 of my house, installed the weeping tile, and put everything back exactly the way they'd found it. They even saved the plants in my garden!

It was a stressful, awful time, and GJ MacRae took care of it all. And two years later, our basement is still dry as a bone. I highly recommend this company - they're the best.

0 of 1 people found this review helpful.
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Company Response

"If it isn't broken -- don't fix it." Foundation Repair 101:

When G J MacRae is called in to determine why a basement is leaking, the first thing we check is the eaves trough system and downspouts. Your eaves trough must be running clear and your downspouts must be securely attached to your eaves trough and extended away from your foundation.

Kelley,your glowing review is very much appreciated; thank you. We realize basement waterproofing can be very stressful for the homeowner and every effort is made to keep things simple by getting the job done correctly and efficiently the first time. We believe in what we do and we are grateful Kelley that you shared your experience here online for other to see.

Because Integrity Counts!
Thank you
Noreen and Kevin
G J MacRae Foundation Repair

Hiten P.
Hiten P.
3 reviews Mississauga, ON
10/10

Repair Foundation Crack

I engaged G.J Mac Rae to repair a wet basement. Right form the outset they were very professional. Gavin gave a written estimate of the work and the timelines to get the work completed. The crew arrived on time and worked through three straight days to dig outside the house, repair the crack and the fill the hole back and put back the interlocking. John Tye was very professional and cleaned the mess. Special mention to Tony who put back the interlocking and even went the extra mile to fix all the others stones. These guys take real pride in their work and I am happy to recommend them to anyone else with a similar problem Thanks Gavin, John and Tony.

0 of 1 people found this review helpful.
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Company Response

Good Afternoon Hiten:

Gavin and his crew John and Tony are always happy to get feedback; thank you for taking the time. We do our best every day and when our customers' acknowledge our crews it really means a lot to us. It was a pleasure working with you Hiten to resolve your basement water problem.

Noreen, G J MacRae Foundation Repair

James, Whitby
James, Whitby
4 reviews East York, ON
10/10

Foundation Repair

I loved these guys. From the get-go, Noreen made the process easy to understand, and everything was within budget. My family was very happy with the work performed within the basement/foundation. Work was not late, and budget was not exceeded. These guys were clean AND polite. Recommended.

1 of 2 people found this review helpful.
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Company Response

Hi James:

Thank you for taking the time to write this review. We try our best every time and are always happy to receive feedback. We understand that homeowners' are anxious when they experience a wet basement and we want to eliminate their fears and do the job right the first time. We're happy to help!

Noreen, G J MacRae Foundation Repair - Since 1975
www.wetbasements.com

Tara & Richard in Bolton
Tara & Richard in Bolton
1 review Mississauga, ON
10/10

Fixed major foundation problem

In the summer of 2009, after interviewing a few contractors, we hired GJ
MacRae to fix a major walkout / foundation problem on our 37 year old house
in Bolton. One wall of our foundation had tilted inward, and had sustained
substantial cracks. Consequently, water was penetrating into our finished
basement. Needless to say, it was a very stressful time, and the worry and
distress it caused us as a family was significant.

From the very beginning of the repair process, the people at GJ MacRae

instilled confidence, and exuded professionalism. You could tell John and
Gavin knew what they were talking about, and they assured us the job would
be done properly and on time. They allayed our worries and fears, and
throughout the 3 week process, Gavin communicated what was happening and
consistently delivered updates and returned phone calls (even after hours).
His calm demeanor and pleasant and professional approach was a welcome and
reassuring thing in a world full of pseudo-contractors and fly-by-nighters,
who seldom return calls or perform adequately.

GJ MacRae came in and did exactly what they promised they were going to do.
The job was completed in exemplary fashion--on time and for the price
quoted. The repair site was left cleaner and neater than when GJ MacRae
found it, and the quality of the workmanship was superior. Overall, we
couldn't be happier about the quality of service we received.

GJ is a company I wholeheartedly endorse, and I would recommend them to
anyone experiencing foundation issues. You won't be disappointed!

0 of 1 people found this review helpful.
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Company Response

Tara & Rick: Thank you so much for your input. I know your job was a tricky one and you're correct, John's 30+years of experience came in handy! I'm glad you put John's expertise to work for you! I know Gavin really appreciated your comments. We're glad we were able to help.

Noreen
G J MacRae Foundation Repair

Steven O. in Mississauga
Steven O. in Mississauga
2 reviews Mississauga, ON
10/10

Foundation Repairs

I am pleased to be able to provide a testimonial in support of Kevin McQuade. We have used his services on more than one occasion for unrelated matters. The nature of the work required was determined in a timely fashion. The work was completed on schedule and our premises were left in a clean state. We were very pleased with everything associated to the task at hand. Additionally there were no surprises on the quotation. I would have no hesitation in recommending Kevin.

0 of 1 people found this review helpful.
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Company Response

Steve: Thank you so much for sharing your review. We are grateful that you have called us on more than one occasion and I know that Kevin appreciates your feedback. All the best in 2010.

Noreen
G J MacRae Foundation Repair

B & M in Westend
B & M in Westend
1 review Mississauga, ON
10/10

Foundation Work

Not only was the actual foundation work completed by the MacRae crew absolutely first rate, the outstanding service provided by the whole MacRae team was outstanding beginning to end. We received pro-active calls from them to advise of timing, the crews arrived exactly on-time everytime, and everyone continued to inquire if the work was being completed to our satisfaction until the project was finished. A great experience. ....And to everyone our sincere thanks

0 of 1 people found this review helpful.
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Company Response

B & M: Your feedback is important to us; thank you! We try our best every time out. The little things on a job are very important and it's quite rewarding for the G J MacRae team that you have acknowledged our efforts! Thanks again!

Noreen
G J MacRae Foundation Repair

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about G J Mac Rae Foundation Repair

GJ MacRae Foundation Repair is the original crack repair, weeping tile system, waterproofing and underpinning specialist in the GTA. Fully licensed and bonded with over half a century of combined experience. Home of the original transferable warranty, the most reliable and honored warranty in the business. Family owned and operated since 1975.

CATEGORIES
Waterproofing and Foundations
SERVICES
Waterproofing and Structural Foundation Repair Specialists
SPECIALITIES
Basement Waterproofing, Structural Foundation Repair, Owner invented Vibropak Underpinning System
WEBSITE
http://www.wetbasements.com
YEAR ESTABLISHED
1975
NUMBER OF EMPLOYEES
0
PAYMENT METHOD
Cheque
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Home of the Transferable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.