In the summer of 2009, after interviewing a few contractors, we hired GJ
MacRae to fix a major walkout / foundation problem on our 37 year old house
in Bolton. One wall of our foundation had tilted inward, and had sustained
substantial cracks. Consequently, water was penetrating into our finished
basement. Needless to say, it was a very stressful time, and the worry and
distress it caused us as a family was significant.
From the very beginning of the repair process, the people at GJ MacRae
instilled confidence, and exuded professionalism. You could tell John and
Gavin knew what they were talking about, and they assured us the job would
be done properly and on time. They allayed our worries and fears, and
throughout the 3 week process, Gavin communicated what was happening and
consistently delivered updates and returned phone calls (even after hours).
His calm demeanor and pleasant and professional approach was a welcome and
reassuring thing in a world full of pseudo-contractors and fly-by-nighters,
who seldom return calls or perform adequately.
GJ MacRae came in and did exactly what they promised they were going to do.
The job was completed in exemplary fashion--on time and for the price
quoted. The repair site was left cleaner and neater than when GJ MacRae
found it, and the quality of the workmanship was superior. Overall, we
couldn't be happier about the quality of service we received.
GJ is a company I wholeheartedly endorse, and I would recommend them to
anyone experiencing foundation issues. You won't be disappointed!