G J MacRae Foundation Repair

Waterproofing
470 Winston Churchill Blvd Oakville ON L6J 7X2
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G J MacRae Foundation Repair
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96%

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Reviews for G J MacRae Foundation Repair

Average customer rating:
9.8 10 (47 reviews)

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Frankie from Mississauga
Frankie from Mississauga
3 reviews Mississauga, ON

First Review

10/10

Underpinning and waterproofing

Needed to use a waterproofing contractor after a leaky basement fiasco. Noreen was very thorough in explaining what he process was to repair our basement, and what the company could do to prevent a future problem. Would recommend.

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Mike Parish from Old Toronto
Mike Parish from Old Toronto
2 reviews Old Toronto, ON
10/10

Waterproof basement

I should of listened the first time.
A few years ago we had MacRae waterproof a section at the back of our house. Were a semi in the Beach and the home is build on clay and sand, perfect storm for water in the basement. I was convinced that only a small portion of the west facing foundation needed 'fixing'. So that's all we did.
At the time MacRae suggested that we should really completely waterproof entire foundation. A few years later they were back.
Last spring they returned to finish the job. Not only did they have to fix the top of our foundation with new cement blocks, but they suggested that since the foundation is exposed and there was no weeping system now was the time to install it.
This time I listened and am I glad I did. Not a drop of water has entered our basement since the new weeping system and sump pump was installed. I'm amazing at the amount of water the sump removes, especially after a day of rain. During the major storm in early July not a drop. The sump worked a lot harder than it ever had before, but thank God I listened.
The team that did our job was great. All quality work. If it's the little details that matter, they nailed it. In order to install the sump pump, they had to break up the basement floor. When pouring cement to cover the break they took extra time and effort to ensure that the new concrete was smooth and blended into the exsisting floor.
Yes, we paid more than we thought, but it is the great investment in your home once you consider what water and time can do to your basement.
I would recommend that if your in need of waterproofing your home, seriously consider MacRae.
And don't be like me, when they make a suggestion, they really have your best interest in mind.

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John Shores from Mississauga
John Shores from Mississauga
1 review Mississauga, ON
10/10

Major foundation leaks

House is back split and was leaking from interior basement foundation as well as external basement walls on both sides of house.. MacRae diagnosed the problems and recommended solution that solved problem on time and at no extra costs from their budget estimate. Crew was excellent, clean up was good.... Not a drop since. I've recommended to friends.

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Company Response

Good Evening John: Doing one's homework when looking for a waterproofing / foundation repair contractor is crucial. Getting a referral from a trusted friend is huge; thank you John for recommending us to your friends. We do our best every day and are always grateful to get feedback. Thank you for taking the time.
Noreen, G J MacRae Foundation Repair, 905 824 2557 Mississauga, ON www.wetbasements.com

Joan from Burlington
Joan from Burlington
1 review Burlington, ON
10/10

Basement windows

I am more than pleased with this work.
I found the job was done professionally,
fairly priced, clean, and all the workers
were polite and more than helpful in every way.
If fact I am hiring them again right now to do another project.

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Company Response

Hello Joan: It is important to help other homeowners' choose the right contractor for their job. By sharing your experience here on Homestars you have done just that! You have made a difference; thank you. Gavin and I are grateful.
Noreen, G J MacRae Foundation Repair 905 824 2557 MIssissauga, ON www.wetbasements.com

Natalia in Milton
Natalia in Milton
6 reviews Milton, ON
10/10

basement waterproof - foundation repair

Over five years ago, I had a leak in my basement due to excess water. We contacted G J MacRae to perform the work. Because the basement was finished, it was recommended that the leak be fixed from the outside. They were able to start quickly and The guys were able to dig (by hand) around the bushes and repair the leak from the outside. The job was completed in two days and the yard was left very clean. To this day, we have not had a leak in the basement since they fixed it. G J MacRae did a great job and I would recommend to everyone.

Thanks guys!
Ryan & Natalia

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Company Response

Natalia & Ryan:

You have created a WOW experience for us here at G J MacRae, 5 years + after the fact; thank you! It is crucial that others experiencing a wet basement have creditable information available to them when choosing a waterproofing, foundation repair contractor.

You have provided others with peace of mind and confidence to call us in. Many people who experience a leaky basement really don't know who is who out there! Your review will help the public to call and choose the right waterproofing, structural foundation repair company; namely G J MacRae Foundation Repair, online at www.wetbasements.com.

We simply solve the problem as noted in your review. Doing it right since 1975! Natalia & Ryan, you have made all the difference. Thank you for sharing your experience with us here on www.homestars.com for all to see.

Noreen, G J MacRae Foundation Repair 905 824 2557 Mississauga,ON.

John in Burlington
John in Burlington
3 reviews Burlington, ON
10/10

Foundation Crack Repair

We hired G.J. MacRae for several reasons. 1) They were a family run company that was local and well established. 2) They had been featured on Mike Holmes TV show. 3) Their proposal for the repair was very reasonable.

We wanted the repair done properly from the outside of the house, and I had heard of many problems people had experienced using crack injection type repair companies. MacRae came by for an inspection and was very knowledgeable and gave me some good advice about other issues we had around the house related to the foundation. The weather kept the repair from starting on the scheduled days, but each time I was called early in the morning to let me know that work was not going to proceed that day. When the day came the workers were very courteous and worked all day to dig out the foundation, apply the repair and back fill and tamp the earth. After the cleanup was done, you would hardly know they had been there. We were very satisfied with the workmanship and overall we felt we were dealing with a very professional company. I would recommend them to anyone in my family to deal with.

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Company Response

We love working with people who do their homework before calling us and John you certainly did that! An informed consumer contributes to a positive outcome. Other factors affect your foundation like grading, eaves trough and down spouts. Keep your eaves trough running clear all year and make sure your down spouts are extended away from your foundation! You don't want that roof water spilling against your foundation wall creating havoc! Thank you John for taking the time to share your experience with others; you are educating and directing them to the right foundation repair contractor; G J MacRae. WE DO IT RIGHT! Noreen, G J MacRae Foundation Repair 905 824 2557 Mississauga, ON

SD in Oakville
SD in Oakville
2 reviews Oakville, ON
10/10

Foundation waterproofing

Gavin MacRae was fast, reliable, fair, and provided great service. His crew was so hardworking in the terrible heat,, and was careful with our garden and property even though the area was very confined. Unavoidably there were clay stains on our newly-sealed driveway, which they quickly resolved. It's too early to say if the moisture problem is completely solved, but we're confident they used the best materials and techniques.

0 of 1 people found this review helpful.
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Company Response

Foundation Repair can be messy; but necessary. Our crews value your garden; leaving your property just as they found it, upon arrival on Day 1. We have been waterproofing leaky basements Since 1975 and Gavin is our third generation! We only use quality materials and proven methods to repair your leaking basement. By submitting this review SD, you help others make an informed choice when choosing a waterproofing foundation repair contractor; thank you. WE DO IT RIGHT!
Noreen, G J MacRae Foundation Repair 905 824 2557 Mississauga, ON

Natasha
Natasha
1 review Milton, ON
9/10

Window Enlargement, Waterproofing, Window Wells

We hired Gavin and his team to enlarge two basement windows in our home, waterproof the foundation and install window wells. Gavin started things off on the right foot by returning our call quickly and coming out to provide a quote in a timely manner. He was one of the few people who agreed to help secure and do the work under a building permit. Which was important to us to ensure the safety of our family. Our job was a challenging one with several unexpected issues popping up along the way. That said, I was impressed with Gavin (and his team's) dedication to ensuring the job was done properly and to our satisfaction. The team was professional, courteous and punctual. Additionally, I was VERY impressed with Gavin's dedcation to working with us to iron out a few challenges (even after having been fully paid for the job). With many "fly by the night" contractors out there, it is nice to deal with a company that truly cares about client satisfaction and doing the job right. A rarity in today's market! Our family is now enjoying a safe and bright basement. Thanks Gavin!

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Company Response

G J MacRae has a system in place. Responding to your call and diagnosing your wet basement in a timely manner is crucial; thank you for acknowledging that. We follow the rules so when a building permit is required; we absolutely comply!

Natasha, I know your time is valuable. Thank you for submitting such a detailed review of your job outcome and sharing your experience here online with others. The unforeseen and unexpected happens with foundation repair and when it does we know what to do; that's why hiring an experienced foundation repair contractor is so important. You made the right choice with G J MacRae and we're glad you did!

Gavin and I are grateful for your comments; thank you. WE DO IT RIGHT!

Noreen, G J MacRae Foundation Repair, www.wetbasements.com

M. Anderson in Mississauga
M. Anderson in Mississauga
1 review Mississauga, ON
10/10

Underpinning of tipping garage foundation

When we bought our home, our garage facade had a crack in the mortar between the bricks. We patched it, but it cracked further over the following 2 years. In looking into the cause of it, we discovered the problem was bigger than we'd expected.

After consulting with friends who had recently had some foundation repairs done, we called G J MacRae Foundation Repair. Our friends had "done the homework" for us, having received several quotes and references for contractors for their foundation work before settling on MacRae. They were extremely pleased with the work (timeline, price, and results) as well.

After I called, Mr. Gavin MacRae visited in person to look at the garage, said we'd need to have an engineer review the problem and make a referral. So far so good -- more $ for us, but to ensure the job would be done safely, well, and as it needed to be. The engineer confirmed the cause of the crack was a tipping foundation (and discussed water drainage with us, to prevent such problems in the future). He gave us the referral letter for MacRae.

Our repair work was begun within a week after the engineer's visit. The workers were here every day until the job was finished, with the exception of one day when the weather prevented their work, and on that day, someone called us to say they could not come and why. The job involved digging (manually -- no motorized tools or machinery were used, as it was so close to the house) 8' down, to get under the existing foundation. They started early and worked late, and had the job finished in a week's time. We had inquired as to whether the work would be finished before Halloween, as it involved removing much of our front walkway and digging up near the front door. They assured us they would try to be finished in time, and they were.

Not only was the foundation repaired, but everything that needed to be "undone" to get to the foundation (plantings beside the house, the interlocking walkway) was replaced by MacRae's crew almost as if it had never been disturbed. There was nothing we needed to re-do after they were done. They cleaned up the clay and soil mess thoroughly also.

We would have prefered to not need this work done, of course...but we were very happy with the punctuality, timelines, care, and quality of the work. Communication was clear and thorough, and the price seemed fair for the size of this job.

0 of 1 people found this review helpful.
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Company Response

Structural Foundation Repair can be tricky and I am so glad you took your friend's advice and called us in. Quality Workmanship is guaranteed with G J MacRae and Gavin knows attention to detail is crucial.

We are grateful to work for amazing customers like you. The fact that you took the time to share your experience with G J MacRae here online is paramount for us. You are educating and providing insight to potential clients and by doing so help them to make an informed choice for their structural foundation repair or basement waterproofing job. Most of our business comes from referrals! -- thank you for confirming that! WE DO IT RIGHT!

Noreen, G J MacRae Foundation Repair, www.wetbasements.com

Troy in Mississauga
Troy in Mississauga
8 reviews Mississauga, ON

First Review

10/10

Leak in foundation wall

Dealt with Gavin initially to agree on a price for the work. His workers came out on the agreed upon date and performed the work. They were professional and on time, and answered all my questions.

3 months later, there have not been any leaks. Job well done.

0 of 1 people found this review helpful.
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Company Response

Hello Troy: It is so important for us to hear feedback about our crews; thank you so much for taking the time. Gavin is very diligent and is always pleased to hear that his clients are happy. Please don't hesitate to call should you need anything further.

Thank you. Noreen, G J MacRae Foundation Repair www.wetbasements.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about G J MacRae Foundation Repair

GJ MacRae Foundation Repair is the original crack repair, weeping tile system, waterproofing and underpinning specialist in the GTA. Fully licensed and bonded with over half a century of combined experience. Home of the original transferable warranty, the most reliable and honored warranty in the business. Family owned and operated since 1975.

CATEGORIES
Waterproofing and Foundations
SERVICES
Waterproofing and Structural Foundation Repair Specialists
SPECIALITIES
Basement Waterproofing, Structural Foundation Repair, Owner invented Vibropak Underpinning System
WEBSITE
http://www.wetbasements.com
YEAR ESTABLISHED
1975
NUMBER OF EMPLOYEES
0
PAYMENT METHOD
Cheque
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Home of the Transferable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.