I have a small-ish 4 bedroom house (ie 2100 sq feet, it has an unfinished basement not considered.) I called Merry Maids for a price quote and they came to look over the house. They were unimpressed with my housecleaning efforts thus far (ie they would run fingers over top of picture frames hanging on walls.) They quoted me $100 per week for a cleaning, which doesnt include windows or laundry or any steamcleaning/ special treatment. That price was pretty high considering my last cleaners charged $75. Anyway I agreed and we set a time for their first cleaning. They told me to get things off the floor in prep for their visit (to assist them w vacuuming) and off all counters (to assist w kitchens/ bathrooms/ etc.) I complied, and made arrangements to have my two toddlers out of the way for their visit. They never showed up and never returned any of my calls. NOT impressed. I ended up finding a new INCREDIBLE cleaner who were AMAZING and, again, only $75 per week.
- Company Response
I would like to put the record straight that Merry Maids of Markham have NEVER not shown up for a scheduled cleaning. We always inform customers if there is a chnge in their cleaning schedule. I have looked through my records and no estimate to Ann has been done during this period. Ann has the wrong company or the wrong franchise and i would very much appreciate if she could email me to clarify this and remove this review that she has posted incorrectly.