We were with Merry Maids for quite some time. Over time, our cleaner (we prefer not to name, as she had good intentions) started cutting into our cleaning time by bringing personal family albums to show us instead when we were there, invited us to personal events, and other such things. We also had an unfortunate event wherein we had to deal with the owner. We have had a few friends already sever ties with Merry Maids due to lack of accountability... ie. forgetting to lock doors, sloppy work, etc. so we were quick to follow once our experience went too far. Lesley is the owner, and not one to try to reason with. Our friends have also had rather unpleasant discussions with her. However, Ana is wonderful and very helpful.
We have since tried a few different companies, but HIGHLY recommend [competitor removed - ed]. Alex is wonderful and pleasant and works with his daughter, and Lilla is also very professional. Our service is wonderful, reliable, and boundaries are respected. In addition, the cleaning is very thorough each and every time.
- Company Response
Thank you for your business.