Merry Maids

House & Apartment Cleaning
556 Edward Ave, Unit 67 Richmond Hill ON L4C 9Y5
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34%

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Reviews for Merry Maids

Average customer rating:
5.8 10 (5 reviews)

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Kat from Richmond Hill
Kat from Richmond Hill
1 review Richmond Hill, ON
10/10

Fall Cleaning

I recently used Merry Maids to help me with some fall cleaning. Overall the work was done very well. They got into nooks and crannies that I could not reach. As a senior, to have someone flip my mattress was really appreciate. This service was well worth it and I would highly recommend it.

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Company Response

Thank you so much for your feedback. I am glad that we were able to help you. Please call us again the next time you need some extra help

C from Richmond Hill
C from Richmond Hill
1 review Richmond Hill, ON
1/10

House cleaning

I thought going with a reputable company like Merry Maids would be good. A nice lady came to my house to go through my concerns and look around in order to provide a quote. I have a cat, and so cat hair was a concern. Each cleaning, I pointed out issues... they charged twice as much for the first "deep" clean, which took the same amount of time as the following visits... and frankly weren't any better. The concerns I had were never addressed in my opinion. Base boards, lamps shades, fridge, shelves and blinds were all missed on the first clean. The shower wasn't done well -- their reason, the product they use won't clean as well, so we'd have to live with that... the floor cleaner left the hardwood looking streaked and worse than before they cleaned... one week, they missed and entire room, which they denied, so I was in the house for the next cleaning, and the girl said "oh, the door was shut so I didn't realize it was a room"... and their last cleaning I found some of my daughter's breakfast (oatmeal) still on the kitchen tile, there was cat hair still (they said it was too much to remove), tile in the foyer hadn't been washed (there was obvious dirt that I could easily wipe up). Took them a week to respond -- oh, sorry, we'll try to do better next time. Oh, I should mention that they have someone come and "inspect", but she's not really looking if she's missing all these things. Not doing the job right, or trying to make it right... really wasn't impressed. Even when I said, I didn't think I wanted to continue, since the issues were never getting addressed, they just said "ok. we'll take you off the list". Overall, it worked out to much more $$ than other quotes, for a very poor job, and even worse customer service.

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S in Mississauga
S in Mississauga
24 reviews Mississauga, ON

First Review

8/10

Exceptional Experience, Fair Pricing

I had contacting merry maid for a quote, and i believe i found them on a search engine and Kijiji. I found their services very good, their prices a bit better, but their services a bit slow. But for me they were great in accordance to the budget i was looking for. They were good in tacking issues and dirt around the home... Which was a sign of trained staff. This would could definitely be a company to keep in mind if interested in hiring a cleaning lady for you home. Thank You.

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Colette in High Park
Colette in High Park
6 reviews Toronto, ON
0/10

General clean, whole hose

I hired Merry Maids because it is a fairly well-known name and I figured they would do a good job. I was very disappointed. I needed a whole-house clean and I did not get it. As far as I can tell, they vaccumed and folded the toilet paper end so it looks nice but I don't see that they did anything else.

I have 2 cats so there's plenty of pet hair to be cleaned. There was hair on the lamp shades so those obviously weren't even wiped down. There had been no dusting done at all. It is a very small 2 bedroom house and I can't imagine what I paid almost $200 for. A complete waste of money.

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Dora
Dora
5 reviews Richmond Hill, ON
10/10

House cleaning

Merry Maids is a great help with two little ones and a full time job, they are professional and very detailed

0 of 1 people found this review helpful.
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More about Merry Maids

We provide professional residential cleaning to homes in Richmond Hill, Thornhill and Vaughan. We use environmentally friendly cleaning products. Our staff our bonded and insured and we carry liability insurance.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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