John in Toronto
John in Toronto
1 review Toronto, ON
10/10

Excellent crisis support

They were amazing and provided service after we returned to a cold home with no heat and hot water. Eour provider (Enercare) refused to send anyone for service due to COVID-19 even though we have separate access to the heating systylem and no physical interaction was require. A poor excuse for no service after 19 years of being a client to Enercare. Megacity stepped up and we have order a whole new HVAC system to be installed after the quarantine ends. Tony, Dave and Ram are amazing to deal with. Very customer focused, efficient and they stand by their work with superior warranties for parts and labour.

Approximate cost of services:
$6,000.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much for your review, we appreciate you taking the time. I will pass on your kind words to Tony, Dave and Ram. I know they will appreciate it as well.

Tammy
Office Manager