My parents, who have worked hard all their lives and bought top of the line washer and dryer set. They paid over $2500 brand new, and paid extended warranty. The set has caused them nothing but problems. After the second wash and dry they knew the machines were not what the sales said it was. Clothing that was ruined, brought it to the attention of the sales associates and they said there are no refunds. How could you take advantage of people like this. It may not be a lot of money to you but to my parents it was a big purchase!!! I will never nor will my parents ever buy maytag again!