Master Concrete & Interlocking

If anyone has any doubts about using this company they shouldn't. Top notch service from beginning to end. Everything turned out much better than myself and my wife had envisioned. Herc and his team were very professional on time and great to work with. Would definitely recommend them for anyone doing larger projects like mine.

Price- very reasonable! You get what u pay for
Quality- exactly how I wanted it to look!!
Timeline - finished a couple days early
Punctuality - always on time and ready to work
Thank you master concrete for my amazing driveway

The worst company to deal with!
Their customer service, if you can call it that is brutal, almost impossible to get ahold of anyone, and when you do, you can't get an answer until Hercules decides to call the office back, and then typically they forget to call you back. More phone calls lead to more frustration, and when they do set appointments they either don't show up or they call 5 minutes after the appointment time to reschedule.
We were more than ready to pay full price for the work we were quoted on, but after seeing the finished product, we couldn't believe they wanted full price for the job. There are multiple spots that look terrible, definitely not "broom-finish", and according to them, there is nothing they can do. It is like buying a new car at a dealership and noticing dents & scratches on it before you drive it off the lot and they still want you to pay full price for it.
We sold our house recently and I feel bad for the new owners if they ever need to deal with this company. I also need a patio at my new house, but will never use these "professionals", and recommend that you do not use them either.

Bogus warranty! At first I thought this company was great - they had a very professional sales approach and seemed to have a very organized approach to their business. We were very happy with the finished product....at first.....However.... Our front porch stamped concrete done in 2010 has cracked/crumbled in multiple places around the step, bullnose and where the garden walls meet the porch after 9 months. Since it was within a year they confirmed a repair would be covered under warranty (as stated on the contract). I've had at least four phone calls, four-five emails out to them and even received a letter from
THEM confirming they would fix the repair in the spring of 2012 after not getting to it at all in 2011. The work is still not repaired, can't get them to set a date and was supposedly warrantied...beware! I'm not sure what our other options are now to fix this :(

Correct on Company's statement below - the warranty work was completed in August 2012 after I provided them with notice that a complaint would be lodged with the BBB if action didn't commence by Aug 31, 2012. The warranty work was well done and addressed the issue.

Master Concrete were easy to deal with, providing a quick and accurate proposal then showing up as promised and finishing on time. The curb appeal of our house increased with the new walkway from the driveway to the house as it created a large garden space.

Master Concrete & Interlock installed interlock at the front of our house, which included a walkway along the driveway to the sidewalk. This work was done in 2006. The front porch area has shifted and sunk over 3" from the original installation. I understand that all things move and shift.....BUT WHOLLY COW. I invited them back to rework the interlock (only the porch section). They quoted me MORE THAT THE ORIGINAL INVOICE....to rework it.
THANKS FOR STANDING BEHIND YOUR WORKMANSHIP...HERCULES

We used Master Concrete & Interlocking to add to our front patio and extend our porch and they did a good job. The work was of good quality, they were friendly and on time.

I have used and referred this company many times. The last time their workmanship was poor. The concrete (patterned) cracked in four places. We have contacted this company five times over the last 6 months and they refuse to contact us about repairs. By the way this is supposed to be under warranty.