Went to Mason Place looking for advice on what kind of wood insert would best suit our space and our needs. Ian suggested a Pacific Energy insert based on our room size, the insert's performance characteristics (heat output/efficiency, burn times) and its price. The installation went smoothly and the gentleman who performed the installation was nothing short of courteous and professional. Any questions I had regarding the maintenance and use of the wood insert were answered to my satisfaction (before, during and after the installation).
I give Ian, Pat and company a positively warm and glowing review.