Things were very smooth in the beginning - emails responded to, calls answered, it was great. Fast forward to about a year after signing our purchase agreement, when they needed more time to sell units. This wouldn't have been an issue if they didn't inflate their prices to the point of pure greed, only to have reduced prices twice, amounting to $85,000 less than originally posted per unit. Luckily, we were given the opportunity to terminate the agreement early, and get our deposit back as the outlook didn't seem like a positive one . Paperwork was signed, and we waited for 15 days for someone to acknowledge our numerous communication attempts. It's sad to see how quickly a builder's service changes when you can no longer make them money. I strongly encourage all future purchasers to be cautious of doing work with this builder - judging from other reviewers who have completed projects with them, the finished product seems to bring a new wave of issues. Beware!