We ordered a dresser and two night stands from Leon's in Richmond Hill last month. Nothing went right with the experience. There were ample issues with delivery...store would tell us one thing and the delivery company would say something else. Dresser showed up damaged twice! Delivery company wouldn't take back on the spot so I had to correspond with the store directly and book another delivery time and waste an entire day waiting. Every person I spoke to blamed someone else for the problems but no one willing to take the blame and correct it. I finally ended up sending everything back and buying elsewhere. Manager offered a $50 gift card as goodwill for my trouble. They also offered a discount if I kept the damaged goods. Neither option was an appropriate response in my opinion. Save your time and avoid the poor quality products and go somewhere else.
- Approximate cost of services:
- $1,500.00