Exceptional service over 10 years
Edit: spoke to the owner Kyle yesterday and he was very responsive. We now get the annual quote by mail as well as email. Ten years after starting with Lawnsavers we are still very satisfied with Lawn Savers. We have been their customers every year since 2011.
We've had our house since 2001 but only started proper lawn maintenance in 2011. Because of years of neglect it took a couple of years of sustained treatment to bring the grass back to its proper state. Lots of people start lawn treatments for a neglected lawn and expect results the first year; this is unrealistic. Just as a well-maintained lawn takes a couple of years to show signs of decline, the opposite is also true, we saw the grass thick and with no weeds only 2 years after we started with Lawnsavers. Ours is now the only lawn on the street with no weeds/ dandelions. Highly recommended.
- Approximate cost of services:
- $650.00
- Company Response
(Updated Note: this was resolved amicably, they received their postal mail and the customer has continued and prepaid for 2018 service online.)
In an effort to respond promptly and appease customer requests for timely information we are always developing better ways of serving them. As you know, one of our many environmentally responsible initiatives, was to introduce a paperless system which was implemented 2 years ago. This way, no unnecessary paper fills up a mailbox that no one really checks. We now have introduced completely electronic communication and now even include texting.Since you've been a client in 2011, we've had many exchanges through email and phone and will always take care of this with you over the phone as we have with you, and for thousands of customers each year.
We do ask our customers to be partners with us, not just in your lawn maintenance but also in supporting us in environmental initiatives. There are obviously other companies that bombard you with non-stop flyer's and paper, in turn cutting down trees needlessly, but we promise that will never be us!At your request, we have now sent out two paper printouts of what we emailed you and also couriered you a copy.
Hopefully you still get your mail. please be sure to let us know, and I do appreciate you recognizing our service excellence.We're still here when you need us ready to offer fast, cutting edge response, notifications, and information and customized notes specific to your property electronically after each visit to our customers.