I requested a demo of the product in August 2011, already aware of the Swiss reputation for making quality ironing appliances in general, and having watched an impressive YouTube video at LauraStar.com. The demo at the Richmond Hill location was excellent and I purchased the unit on the spot. It does everything they say, period. It cuts ironing time by half and the quality of the finished product is exceptional. Both contribute to making ironing pleasurable. I actually found myself looking around for more things to iron and can confirm that it does a beautiful job on bed linens!