We purchased our main floor light fixtures from Lando and had an electrician install them at our new house
When the electrician installed the Chandeliers, a few of the crystals from the chandeliers did not have the holes in place where the hooks should be to hang it.
Lando assured me that they will correct the problem and come back to the house to replace the crystals that didn't have the hooks
after many phone calls and having to go in person to see when they would return to fix the broken crystals from the chandelier, the owner told us he cannot help us with this matter because "he does not do this stuff. " He was very rude to us and was not very helpful at all, Even though he knew that we were there to purchase more lighting fixtures for the rest of the house. When we asked him how can we trust him, his response to us was ``I don't care if you want to buy from here or not" and walked away.
Because of Landos actions we have decided not to deal with that store again.
I believe he had a legal obligation to repair what he delivered, but he doesn't comprehend the concept of customer service after the sale.
I do not recommend anyone to get their lighting fixtures here. I do not know how many other people he has done this to, but I find it very unprofessional that you pay for a service and they do not finish what you pay for. Unfortunately, we has a bad experience with this company.