I have been a Lando Lighting customer for many years. As an Interior Decorator I purchase many different types of lighting fixtures on a regular basis. Lando Lighting has a huge and varied selection, prices are very competitive and their staff is very knowledgeable and helpful. I often work with Paul, and I like the fact that he always listens to what I need in the way of style and finish and then takes the time to show the many possibilities available. Waiting times for product not in stock vary depending on availability at supplier. This is true for any product related to Interior Decorating and Design. This store carries a large inventory but can not be expected to have every lighting fixture in stock so, sometimes you do have to wait. It is very normal to have to wait for special orders. What matters in the end is that they are always there and do whatever possible to help. I recommend Lando Lighting!