We drove to Lando lighting from North York in search of a specific chandelier. They ended up not having it, but since we were there already, we ended up getting 5 light fixtures for a large reno project.
3 of the fixtures were out of stock and we were offered to take the floor model. Since we were shopping in advance and could afford to wait, we refused the floor models and said we will wait for the back order.
About a month later we were told that the back order has arrived, so we again drove to Brampton to pick up the fixtures. I made the mistake of not opening the boxes and inspecting the fixtures until we were ready to hang them (about a month later).
When I opened one of the boxes, I found a floor model with the tag still attached. That is after we were repeatedly offered the floor model and repeatedly refused it. I don't appreciate being deceived like that and I find it a very bad business practice.
In addition, the inner part of the fixture came off completely and had to be glued back on.
I did not contact Lando lighting to rectify the situation because it's a long drive to Brampton for me and also because I don't have time to wait for a different fixture at this point.
I will not purchase anything from them again and I do not recommend Lando Lighting to others. There are many other lighting stores that have great selection, better prices and do not deceive their customers.