La-Z-Boy Furniture Galleries

Furniture
70 Great Lakes Dr Brampton ON L6R 2K7
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HomeStars  >  Furniture in Peel  >  La-Z-Boy Furniture Galleries
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3%

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Reviews by rating (past 12 months)

Reviews for La-Z-Boy Furniture Galleries

Average customer rating:
4.8 10 (3 reviews)

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Markham-10263
Markham-10263
1 review Toronto, ON
2.3/10

Sofa and loveseat

We purchased a high end soft and loveseat in 2000 with an additional 10 year fabric warranty. 6 years later, the fabric is in terrible condition and neither La-Z-Boy nor the "third party" fabric warranty have resulted in any repairs or replacement. They won't visit the house, they won't replace the worn areas, but they WILL supply a thousand excuses as to how we probably caused the fabric to wear. I will never buy a product from La-Z-Boy again. Their customer service is terrible, even after escalating the issue. Big thumbs down to them.

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Shelly from Morre park
Shelly from Morre park
2 reviews Toronto, ON

First Review

4/10

Reclining sofas

We purchased high and furniture in August -04. The furniture was defective and it took 3 months to even get a response from the service dept. Then another 2 months for someone to even come out and address the issue. Customer service was found to be very poor- despite the fact that we had all the warranties and extra protection that we paid them for.

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