My experience with La-Z-Boy is not a particularly friendly experience. Back in March of 2010, I went to the Vancouver location to purchase a coffee table for my new home. The service was quite friendly and that is something to be noted. I brought my truck the next day to pick up the coffee table (which I was told in stock) and was then told it was on back order. I call approximately 4 weeks later and they tell me the table is being shipped to the location. I call another 4 weeks later and I realize that "being shipped" was merely an excuse as an order for my coffee table had not been actually placed into the system. In the end, I asked for my deposit back and have not returned back to La-Z-Boy Furniture Galleries.