Initial assessment was professional and didn't feel any sales pressure. Kent was very knowledgeable and explained what will be done. They were going to spray enough to get R60 and the brand of cellulose is from Ontario. On day of appointment, they were on time and went straight to attic to start working. The guy who went up to spray was Kyle and he knew what he was doing. It took 2 hours to finish the 630 sq feet attic and they cleaned up after themselves. Kyle made sure cellulose was even across the attic.