Kingsway Carpets & Blinds

Floor Retailers
Toronto ON M8Z
Write a Review
Write a Review


HomeStars
Floor Retailers
Kingsway Carpets & Blinds
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Kingsway Carpets & Blinds

Average customer rating:
9.8 10 (609 reviews)

Sort by

Henry in North York
Henry in North York
2 reviews ,
10/10

Hunter Douglas Blinds

This is the second time I have used Kingsway Carpets and Blinds and I can't say enough about how honest and reliable they are. George was very professional, knowledgeable, and provided invaluable advice on the type of blinds that were appropriate for my project.

I believe that Kingsway's prices are extremely competitive. However, even if their prices had been a bit more expensive than another company (which was not the case), I would still have gone with Kingsway because their added value is great customer service.

In my opinion, their priority is to ensure that their customers are 100% satisfied, even if it costs Kingsway a few extra dollars of profit to do it. For example, when one of the blinds that I ordered ended up being a centimeter too short (I believe this was the manufacturer's mistake), they immediately ordered a replacement and came back to install it once it arrived. I did not even notice it until the installer pointed it out and promised that it would be replaced. This is just one of many examples I could cite to show that Kingsway Carpets and Blinds cares about its customers.

I strongly recommend them to anyone who needs blinds for their home. Although I have not used them for carpets, I will definitely call them when it is time to replace the carpeting on my second floor.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
David - Etobicoke
David - Etobicoke
6 reviews Toronto, ON
10/10

Carpet

We first came across Kingsway through a referral from a friend. They provided and installed California shutters for us a few years ago, and now carpet. We were again favourably impressed by George and Maria who helped us make our selection, and also the installers who came as scheduled, worked quickly and neatly for a very nice installation. We especially appreciate that George when he came to take measurements did not try to upsell us, instead actively encouraged us to consider additional carpet only after we completed the first installation and could see the results.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
soomin
soomin
7 reviews Toronto, ON
10/10

Shutters, blinds and Hunter Dougas Nantucket

We looked around for window covering for several months when we got a referral from one of our neighbours. We went to the store and spoke to Maria. She explained everything and was very helpful. We received great service and great products. They look really great, and we are very pleased. The installer was professional and did an excellent job as well. I will definitely go there again and refer them to my friends.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for sharing
The Kingsway Team

MG13
MG13
1 review Toronto, ON
8/10

rug & blinds

very pleased with blinds, but rug installers were sloppy. not only
were the baseboards marked which I can understand since they were newly painted, but the doors were also scratched and marked up during the installation, which ultimately caused us to touch the doors again.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Improve installers. Training, customer service focused.
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for your business and time to add a review
Much appreciated
The Kingsway Team

Kathy in High Park
Kathy in High Park
2 reviews Toronto, ON
10/10

Install blinds

I was looking for Hunter Douglas blinds for our bedrooms upstairs and I found Kingsway to have the best selection, service and price. The order and installation were carried out with no problems. We even went back several months later to order Silhouette shades for our living and dining rooms.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for sharing. Much appreciated
The Kingsway Team

Mervyn from Etobicoke
Mervyn from Etobicoke
1 review Toronto, ON
10/10

Blinds for a Patio Door

I was going around to find something nice for my patio door. I stopped at Kingsway and I was overwhelmed of the big showroom and solutions for my project.Maria did a fantastic job showing me everything that worked and looked nice in a price range from high to low to meet my badget. The installer Sam did a nice clean job. I am very happy with the final look of the soft sheer vertical.Thank you Kingsway. Great job

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the business and time to post a review
Much appreciated

Gail       Mississauga
Gail Mississauga
1 review Toronto, ON
10/10

blinds for my sliding glass door windows

Service and installation was beyond my expectations.
I plan to use them again in the future.
I would recommend this company to my friends.
Costs were reasonable.
Nice to find a responsible company.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for sharing
Kingsway Team

Judy
Judy
1 review Toronto, ON
10/10

New blinds in condo, new carpet in home to prepare for resale.

I went to Kingsway Carpet & Blinds to purchase blinds for my new condo, and was so impressed with the helpful attitude of both Maria and George--that I hired them to install new carpeting in the home I was preparing for resale in the suburbs. They are really friendly and helpful with a great selection and no high pressure sales tactics. Thank you Maria and George and Staff.

Judy G.

Approximate cost of services:
$8,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for sharing

Erv and Bonnie from Etobicoke
Erv and Bonnie from Etobicoke
1 review Toronto, ON
9.8/10

kitchen floor and carpeting

It is a pleasure to conduct business with both George and Maria
they have an excellent selection of floor and window coverings.We would recommend Kingsway Carpet and Blinds to everyone.

Was this review helpful?
Company Response

Thank you for the review
The Kingsway Team

Maritza
Maritza
3 reviews Toronto, ON
10/10

Window coverings

"If you have ever shopped for blinds or shades, you know how confusing it can be. During our frustrating shopping experience, we stopped here and were pleasantly surprised at the huge selection of name-brand blinds, carpets and shutters. Prices were competitive and we were extremely satisfied with the product quality and excellent service and installation."

Was this review helpful?
Company Response

Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kingsway Carpets & Blinds

Kingsway Carpet & Blinds has the following floor products:

- carpet
- laminate
- custom area rugs
- hardwood flooring
- cork flooring
- laminate flooring

And the following Window Coverings:

- Alustra Collection
- vertical blinds
- alternative wood blinds
- aluminum blinds
- honeycomb shades
- pleated shades
- Vignette shades
- Luminette Shadings
- Skylights
- Roller shades
- Wovenwood shades
- Pirouette shades
- Roman shades

"Their commitment to both product excellence and customer satisfaction makes them the ideal candidate for our Gallery Program, which is dedicated to the best independent window covering professionals in the business. " said Sue Rainville, Director of Marketing, Hunter Douglas Canada LP. Visit Kingsway Carpets & Blinds and experience the …

CATEGORIES
Floor Retailers, Carpet & Rug Retailers, Carpet Installers, Drapery & Curtains, and Shutters & Blinds
PRODUCTS
Blinds, Shutters, specialty window covering, motorization and automation. Carpets and rugs, wall to wall, specialty wool, patterns and designs, custom made area rugs, hardwood, laminate, vinyl and cork flooring.
SERVICES
Showroom, one of the biggest in Canada, and in home consultations sales & installations.
BRANDS
Hunter Douglas. Shaw Flooring, Stanton, Karastan, Godfrey Hirst, Masland, Fabrica, Milliken, Natures Carpet, Eclipse Shutters, Elite, and Maxxmar.
SPECIALITIES
Certified Hunter Douglas Product / Installation, Hunter Douglas Gallery Dealer First in Toronto, Certified Eclipse Shutters Product / Installation, member of the Floorcovering Institute of Ontario.
WEBSITE
http://www.kingswaycarpetsandblinds.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, American Express, Financing OAC
MEMBERSHIPS
BILD - Home Builders' Association, RenoMark
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, Limited Lifetime on most products.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.