I have never had a problem with this company. Gord Kilpatrick always came to us with out best interests in mind. He gave us a competitive quote, and kept in touch to make sure we got what we wanted. I don't know where the other problems are coming from, but I would have no problem recommending this company to any of my family or friends. The job was done in the time frame he gave us, and we still get compliments from our guests about how nice our basement is and how livable it is. I give Kilpatrick Construction a perfect rating for their price, service and quality.