Kerr Construction

Builders
1676 75th Avenue West Vancouver BC V6P 6G2
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Kerr Construction
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79%

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Reviews by rating (past 12 months)

Reviews for Kerr Construction

Average customer rating:
8.4 10 (40 reviews)

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Sharon in Vancouver
Sharon in Vancouver
1 review New Westminster, BC
10/10

Home Design

Kerr Construction & Design worked with us to design our dream home.
Upon completion our home won an award for best design!!!
We enjoyed working with the Kerr team who were very helpful, creative and professional and we highly recommend Kerr Construction & Design.

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Company Response

Thanks, Sharon. It was a great experience to work with you and your husband to create the home of your dreams!

Tom Selak
Tom Selak
1 review Vancouver, BC
0/10

New Build

Please ignore the star rating as it is very subjective...read where we are today and how we got here.

Currently we are engaged in litigation with Kerr Construction over the building of our dream home. In our opinion they did a number of things incorrectly and we will attempt to prove this to a judge in a court of law. Kerr construction has filed a builders lien against our property and has garnished some of our banks accounts prior to the judgement.

Interesting things I can tell you that have already been acknowledged and can't be disputed in court:

1. We spent months and months designing our home with the Kerr Construction designer. We submitted plans to the City of Vancouver and patiently waited. We get a call from Kerr Construction...the house is too big and does not conform to the size of the property. We have a meeting where we were pushed very, very hard to accept a 1-1/2 car garage as a solution. My wife and I are both in sales management...your selling to sales people and street parking is very tight in the neighbourhood...not a very bright tactic! My wife and I went home and showered after the meeting as we felt dirty! Educated guess is that this was the most economical solution for them. Our dream home that we had worked on so hard for months on was shrunk considerably over the next few days. My god this is their business, their job! My wife and I considered this a big mistake and unfortunately, it foreshadowed what was to come!

2. The Kerr Construction project estimator failed to include the cost of the concrete required for the foundation. This was a $22,000 mistake. This means that when we signed the agreement with them, their estimate was $22,000 under. We were already way over our comfort level! My god this is their business, their job.

3. The brand new master bathroom will need to be demolished due to a strange tile install. Can you imagine all the debris being dragged through your new bedroom, down your new stairs, and out your new door. I find it baffelling that all the experienced Kerr Construction Owners and employees that were in our house did not say something...like what are you doing Dude! My god this is their business, their job!

Outside of Kerr Construction my advice would be...If I ever built another house, I would never use the design services of a builder...if there is disagreement...I am sure you can figure out the rest.

I expect someone from Kerr will comment and say 'we are an award winning company...we can't please every customer...we are here for the long haul to make you happy...blah, blah, blah...court costs alone will exceed what they claim we owe them...much, much more than an unhappy "client"!

Please keep checking back as I will be adding detailed and actual information including names, as the litigation process progresses.

***In response to Kerr Constructions comment: We are no longer a client...I do not believe we ever were...maybe on paper! Using kerr Construction was the biggest mistake my wife and I have ever made. I want to be very clear...there is no communication between the parties...the only work being done is by our lawyers, preparing for a battle in court. We have had to put our life on hold as court costs alone will exceed $100,000.

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Company Response

At this time, we do not wish to comment as we are working to resolve this issue with the client.

TL in Burnaby
TL in Burnaby
1 review Burnaby, BC
10/10

Bathroom Renovation

Kerr Construction renovated our bathroom for us. It turned out beautifully and they did it on time and in budget. The best part was that the workers well all a pleasure to deal with. They were prompt, polite and friendly. They cleaned up each day before they left. I would not hesitate to recommend Kerr Construction to anyone.

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Company Response

Thanks for the review, TL. It is always our pleasure to provide a great renovation experience for our clients.

Private User
Private User
Private User reviews Vancouver, BC
0/10

Teno

They do the cheapest, low quality work, they’ve left a temporary patch on my roof for months, cold air pours through my fireplace freezing my living room. Worst trades, painter, plumber were garbage! And they charge an absolute fortune! Don’t trust and don’t use!!!

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Private User
Private User
Private User reviews Langley City, BC
10/10

Service

Sean has worked with a number of my clients and is always very professional and Kerr provides tremendous value through the entire process from design to finish. I highly recommend them

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Company Response

Thanks for the review. We appreciate your comments.

Jerome L in Vancouver
Jerome L in Vancouver
6 reviews Vancouver, BC
10/10

Electrical and Network cabling

I have used Kerr on a number of projects and they have done a great job each time. Although this last project was very small, they managed to fit me in and treated it with proper project management, quality attention and follow through. They completed the job on time and on budget and left the site spotless. Everyone from Elton on first contact, to Dave in Project Management to Ken, the on-site supervisor, were great to work with.

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Company Response

Thank you for your kind review Jerome. Our team is very happy to work with you!

Sean M in Vancouver
Sean M in Vancouver
1 review Vancouver, BC
10/10

Water damage restoration

Derek, thank you

I am very pleased to have the room repaired & put back together, you guys did a great job!
Yourself, Ken and Grant were all a pleasure to work with, and I am very happy with the final results. I much appreciate the efforts to protect the rest of my unit during the process of the project. As well, the customer service made a big difference.

So my final thoughts? I’m happy, and I'm happy that it was you guys looking after everything for me, so thank you.

Merry Christmas!

--
SM

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Company Response

Thanks Sean. We are happy that you're happy! Thank you for choosing Kerr.

M+C from North Vancouver
M+C from North Vancouver
1 review North Vancouver, BC
10/10

Addition of master bedroom and bathroom, plus other renos

Kerr designed and built a 2nd storey addition of a master bedroom with ensuite, relocated our laundry to the 2nd floor and also replaced our wood burning fireplace/mantle/surround with a gas fireplace.
During design, Derek was great and dealt with all drawings, liaised with engineering and surveying, plus dealt with permits and even a development variance that was required. We really valued that Kerr was the single point of contact for bringing all these issues together.
During design, Shawn and his crew were respectful of our family as we lived through the renos and additions.
We are glad we went with Kerr...they were competent and courteous.

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind works. I will pass them on to Shawn and Derek as they will appreciate the feedback. Remember to call us if any warranty issues ever come up in the future.
Enjoy your addition
Doug Kerr

C&M from North Vancouver
C&M from North Vancouver
1 review North Vancouver, BC
10/10

Addition

We are very happy with our new home office thanks to Kerr Construction. Their team, including project managers, trades and sub-trades, is professional, friendly and hardworking. From the initial project negotiations to the final completion we were completely satisfied. Thank you Kerr for a job well done!

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Company Response

Thank you for your wonderful review! We hope you are still enjoying your new home office! - Kerr Team

Chrystal from Vancouver
Chrystal from Vancouver
1 review Vancouver, BC
9/10

Bathroom renovation

Kerr Construction designed and built our bathroom, which we love. Fabulous and economical design choices, excellent quality work and the final result is fabulous. Well managed project meant that it met all time limitations and had minimal impact on our day to day lives.

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Company Response

Thanks for the review Chrystal! Very happy you love your bathroom!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kerr Construction

"From Concept to Completion" Kerr Construction and Design has got it covered. Since 1988, Kerr has been renovating and building custom homes for the people of Greater Vancouver. Our unique Design & Build method is the key to our success. Thanks to the support of the GVHBA and CHBA, Kerr ...
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