Keating Roofing

Insulation
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83%

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Reviews for Keating Roofing

Average customer rating:
9 10 (66 reviews)

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Private User
Private User
1 review Toronto, ON
1/10

Not reliable

This company replaced our roof 3 years ago. When the flushing came apart after a storm they showed no interest to come and repair it for us. Several phone calls we made in attempt to book service were added rudly and a false date of repair given.
Unreliable, no service.
We used tgem thinking we pay more but get future reliable service. We were wrong.

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Vicki  in Toronto
Vicki in Toronto
2 reviews Toronto, ON
10/10

Vinyl siding replacement and windows

My husband and I would highly recommend the services of Keating Roofing. We worked closely with their consultant Vlad Blazanin, who guided us through the process of selecting quality products, when we replaced our roof and eavestroughs 3 years ago. The Keating crew did a wonderful job and Vlad was available to ensure the project was completed to our satisfaction.
We called on Keating (and Vlad) again this past summer when we decided to upgrade the outside of our house by replacing the vinyl siding and installing new windows. Vlad was very knowledgeable and made the whole project easy! We asked for some additions to the project once the job had begun (adding cedar shakes to the house gables and insulating a floor) and Vlad got the job done. We have had very positive experiences with Keating and will not hesitate to use them again for future projects.

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Christopher L  in Guelph
Christopher L in Guelph
2 reviews Toronto, ON
10/10

emergency roof repairs

I had a huge number of shingles blow off in the windstorm back at the beginning of May.
Keating Roofing called me back Saturday at 7:30 in the morning and were able to dispatch a repair crew within 3 hours for a very fair cost.
Very satisfied with the quick timing and response.

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Danielle in Toronto
Danielle in Toronto
3 reviews Toronto, ON
0/10

Roofing followed by attempt to do additional exterior work

We initially used Keating to replace our roof. We were happy with the work at first.
Later we wanted to do some additional exterior work - renovate the porch, replace the front windows. We could not get a detailed itemized estimate from Vlad, and no matter what options we elected, the price remained the same. During our attempt to get these details from Vlad, he asked for a deposit or basically, he could not give us his time. We still trusted them at this point and gave one.
In the meantime, our roof began leaking and I asked Vlad to inspect it to see what was going on-we had already had the eaves examined at this point. After several conversations with Vlad, he denied it was the roof and has not done a proper inspection to find the cause. (We are now going to have to hire another roofer to look into and fix this.)
Therefore, we were not as excited about working with them and asked for our deposit back. John kept stating he would but did not. After almost 6 months, we had to threaten a small claims lawsuit to get our money back. Even then, Keating charged us a whopping $398.50 as an admin fee for refunding a cheque.
This was as far from a professional response as you get.
Do not use them and do not trust them. That is what I have learned.

0 of 1 people found this review helpful.
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Company Response

Dear Danielle,
I'm sorry you feel this way. Especially since your comments are very far from the truth and quite the contrary. We work for hundreds of people a year and have never had such a thing happen, as you can see by previous reviews....
Not sure what prompted you to write such a thing, however our phone is always open for communication should you wish. We wish you all the best with your future endeavors.

John

Derek from Toronto
Derek from Toronto
2 reviews Toronto, ON
10/10

Keating Does It Again!

Keating rebuilt our roof 3 years ago, and we called them again when it was time to continue with some exterior work. The existing aluminum work and siding was not installed properly and looked terrible. Working with Matt and Justin, we came up with a plan to replace the siding and all the aluminum work around the house. We also added a layer of insulation behind the new siding. Once again, the crew sent to work on the house was top notch. Mark and Nate arrived early each day ready to work, and ready to brave the cold. They were more than patient with a homeowner who enjoys watching the work getting done, and asking questions about the products being used. Watching them work, it is evident that they take great pride in what they do. Once again, we could not be happier with the end result! Many thanks to the entire Keating team!

1 of 1 people found this review helpful.
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ivan in Guelph
ivan in Guelph
2 reviews Toronto, ON
10/10

great service experience!

These guys were just great! On time, honest, top quality work with crystal clear communication from the first call right up until it was time to register the transferable warranty.
Once your crews left my home, the property was cleaner (significantly) than when you first arrived.
I would highly recommend Keating Roofing & Exteriors and their consultant Vlad.
Thank you guys for delivering exactly what was promised and more.
I will happily refer you to my family and friends.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for the great review! It was a pleasure working with you on this project.
Feel free to contact us anytime should you require anything further.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Keating Roofing

Keating Roofing is a family run organization and thrives to deliver 100% customer satisfaction. With over 45 years of roofing Practice and ongoing training we are fully committed to roofing excellence.
Keating Roofing is fully insured and all of our employees are covered by workers compensation should anyone be injured while working on site. We are a full service company and are certified for all Residential and Commercial roofing applications including flat roofs, and tar and gravel. We also specialize in insulation, gutters & eavestroughs, chimney work, siding and skylights.

LET OUR FAMILY TAKE CARE OF YOURS.................

CATEGORIES
Insulation, Roofing, Windows & Doors Installation & Service, Stucco, and Skylight Installation & Repair
PRODUCTS
CertainTeed, Bakor, IKO, Alu-rex, Duraflo, Air Vent Inc., Cellulose and Fibreglass Insulation, Velux Skylight, Old Aged Cedar, Copper
SERVICES
Shingle Roofing, Flat Roofing, Modified Bitumen Systems, Tar and Gravel, Skylight Installation, Aluminum, Gutters, Siding, Soffits, Facia, Insulation, Copper, Chimney Work, Ventilation, Stucco, Stone, Windows
BRANDS
CertainTeed, Bakor, IKO Membranes, Velux, Duraflo, Air Vent Inc., Synergy
STYLES
Architectural Shingles, Tar and Gravel, Modified Bitumen System, Cedar, Stone Coated Steel, Copper Work, Standing Seam,
SPECIALITIES
Residential Toronto Homes, Victorian Style, Churches, Tar and Gravel and Modified Bitumen, Town Houses, Unique Architectural Homes, Ventilation, Insulation,
WEBSITE
http://www.keatingroofing.com
YEAR ESTABLISHED
1963
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Cheque, Debit, Visa, Mastercard
LICENSES
Toronto Business License T85-4178036
MEMBERSHIPS
Certified Contractors Network,BBB,CFIB,CertainTeed Advisory Counsel,Guild Quality,HomeStar
LIABILITY INSURANCE
Yes
DIPLOMAS
Heat Welding, CertainTeed Select Shingle Masters, CertainTeed Quality Masters, Fall Arrest Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.