This was major job (not for Partridge though). There were several planning meetings and design redos. Juergen (The owner) is very customer focus, which is great. The design process was to our complete satisfaction. Some implementation issues along the way but they were handled quite well. The crew was very knowledgeable and professional. The project started and completed on time. Overall I give them a 9 due to lack of good communication internal to the company as well as with me. Juergen did not keep good time when meeting. He either forgot or didn't show up (or VERY late) without communicating. I gave him the benefit of the doubt but after 3 incidences I had to have a chat with him. Other than that I would highly recommend the company.