My furnace stopped putting out heat, and Joyce was able to send someone out the next morning. Dave showed up on time, and fairly quickly diagnosed the problem and repaired it with a new spring in about 30 minutes.
I had been gouged hard recently by another company, so I was holding my breath when he was writing up the bill, but it came out to a very reasonable $115 + parts.
Quick response, showed up on time, and didn't charge me a fortune. I'd use them again.
Appreciate your review and glad to hear that the issue was dealt with in a reasonable and timely matter. We strive to be honest and fair to all our customers, as word of mouth and repeat customers are so important to us.
The work was very good. The only complaint I have is that the installer should have asked me how I wanted the alterations done to meet code. I had to be watching to Express my dislikes about what he was about to do regarding the location of the pressure relief tank and the earthquake strapping location.
Thank you for your business and your review was appreciated. We take all reviews serious and want to make sure all communication and workmanship is kept to high standards.Sorry to hear the communication was not the best and this will be passed on to the installer.
I selected Joyce Heating based on the high number of excellent customer reviews I read online. Those excellent reviews were spot on. They were very honest in terms of the work involved, permitting process, etc. Joyce completed the installation in a clean, efficient and professional manner. They followed up after the installation to ensure I was satisfied. I highly recommend Joyce Heating to others who maybe considering a furnace installation.
Thank you again for your business and the review is very much appreciated. Honest and hard work is our policy to ensure we keep our customers coming back.
Super awesome service, knowledgeable and friendly staff. Excellent work.
Showed up on time and finished the job with expected timeframe.
Thank you for the review and your business, very much appreciated. Enjoy your new water heater!
Replaced an old oil burning furnace and installed a gas line from the meter along with a new natural gas furnace. This connected to our forced air venting system. The installation was good but the contractor left all of the packaging and waste from the project scattered on the floor, as well as all of the mess from drilling through the wall to the outside meter. The finishing seemed a little unprofessional but install quality is fine and I have had no problems since the install.
As we always appreciate customers giving us a review and thank you for your business, but this should had been a conversation dealt with at time of the installation, around 4 months ago. I was never aware of this situation, our installers are always to clean up after themselves. I am sorry that this had happened to you, and is very unusual. We take these things serious to make sure it does not happen again.
It was very cold and snowing outside and our furnace decided not to give us any heat. We called Joyce Heating and they were at our home within a half hour. Excellent service. Within the hour we had nice warm heat. Very pleased with the fast service.
Thank you very much for your business and review. Glad we were able to help in a timely manner, considering the weather.
Years ago I used Joyce Heating to upgrade my furnace and replace my hot water tank, and was impressed with their service at that time. When I noticed water under my tank over the holidays, I called them. They were quick, efficient and cleaned up after themselves. I would recommend them wholeheartedly. (I did get other quotes and they were close to other companies cost-wise)
Thank you very much for your review, it is appreciated! Enjoy your new water heater and thank you for your continued business!
Very professional, experienced and easy to deal with in all levels. Best contractor we have had in decades.
Thank you kindly for your review and business, it is very much appreciated!
I got a competitive quote and scheduled an appointment on homestars for installation of a new hot water tank that I purchased at a local hardware store. Direct replacement of old tank. I saved some money by draining the old tank beforehand and disposing of it myself. The technician showed up right on time and the job was finished in 1hr.
Thank you for your business and review! Happy holidays and all the best for the New Year!
Welcome to Joyce Heating Service Ltd. We are a family owned and operated heating business established in 1959. We service and repair all makes and models of gas and oil furnaces. As well as install furnaces, hot water heaters, gas tank-less water heaters, Heat pumps and air conditioning, gas fitting and hook up of gas stoves, gas ranges, gas cook tops, gas barbecues/BBQ, gas fire pits, gas outdoor heaters, and some small sheet metal work across most of the Lower Mainland.