Joyce Heating Service Ltd

Heating & Air Conditioning
4653 Burke St Burnaby BC V5H 1C5
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Joyce Heating Service Ltd
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97%

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Reviews by rating (past 12 months)
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Best of 2020 winner 7 timesBest of 2020winner 7 times

Reviews for Joyce Heating Service Ltd

Average customer rating:
9.8 10 (105 reviews)

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Andrei in Burnaby
Andrei in Burnaby
1 review Burnaby, BC
10/10

Water Heater Inslallation

I called on a Monday and had a new water heater installed the next day. The service technician did a great job. The heater works well, and they made sure to strap it into the wall for seismic protection, something that was lacking with my old heater. We are very satisfied.

Years ago, Joyce fixed our old furnace, and it has been working great ever since, which is why I chose Joyce again (when I eventually replace the heater, we will definitely go with Joyce).

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Company Response

Hello Andrei
Thank you for your continued business and review is much appreciated. Glad to hear your water heater and furnace has been working great for you.
Diane

DLissimore in Burnaby
DLissimore in Burnaby
1 review Burnaby, BC
8/10

Excellence all around

A previous firm gave us a quote then refused to install. Then Joyce Heating came with good quotation, found an issue 4 other firms missed, and followed through with excellent installation. I would certainly recommend them - and use them again if needed.

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Company Response

Thank you for your business and review. Glad we were able to get this furnace installed for you. Is there anything we could had done better, to have received a 10 star rating? Please let me know, as all information from our customers to make us better is important to us.
Diane

dydenberg in Burnaby
dydenberg in Burnaby
0 reviews Pitt Meadows, BC
10/10

hot water tank install

They charged what they quoted. They arrived on time.
Service was quick and installers were professional and polite.
No complaints about the product installed and they gave good advice on maintenance.
I would use Joyce again.

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Company Response

Thank you for your business and review, it is much appreciated!
Diane

jysange in Burnaby
jysange in Burnaby
0 reviews Maple Ridge, BC
10/10

On time, very professional

Air conditioning was installed perfectly. Mike and how team were very professional and answered all my questions

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Company Response

Thank you for your business and review. Now for great comfort in the hot summer days for many years to come.
Diane

Peter in Delta
Peter in Delta
1 review Delta, BC
10/10

Furnace

My service provider retired and recommended Joyce Heating. I called and Diane arrange a service call that worked for our schedules. Dave arrived on time and prepared. He assessed the problem and completed the repair. Professional service, fair price. My experience with Joyce Heating was excellent and I will continue to schedule my servicing with them.

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Company Response

Hello Peter
Thank you very much for the review and glad we will be hearing from you in the near future. Take care and stay healthy!
Diane

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent, Reliable Service

Had used Joyce Heating before, and very happy with them . This time our furnace had a problem and called them in the morning. Dave came within an hour, and quickly found out the problem: a broken fan belt. He replaced the belt most efficiently; and because the thermo-couple that they replaced 5 years ago was near its service-life, he replaced that too for us. He checked everything thoroughly to make sure things were working probably. After the job, he gave me the bill, a very reasonable price. I was very pleasantly surprised at the reasonable amount. In addition, without us asking, Dave also gave us a $20 discount, as promised in the sticker from a previous service.
I should add that this was done during the COVID-19 pandemic. Dave practised social distancing when he came in, wearing a surgical mask. We really appreciated his sense of social responsibility.
Will definitely contact them again for future services.

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Company Response

Thank you very much for your business and review, it is much appreciated. During these hard times right now, and having a problem with your heating system definitely is not good timing. We are happy to hear great results. Take care and stay healthy!
Diane

marina
marina
0 reviews Burnaby, ON
10/10

High efficiency furnace

The technician did a remarkable job in replacing our furnace with the quiet, HE furnace. He was helpful, informative, efficient, and very patient in explaining how it all works. Most of all, he was pointing out areas in our furnace room that requires attention (it is a 70-year old house). He helps us save money by working through all the forms for us so we can apply for a rebate from our gas supplier. A superb job. Well done!!!

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Company Response

Thank you Marina for your business and review. Enjoy your new heating system.

Diane

Jonathan Baylis in New Westminster
Jonathan Baylis in New Westminster
0 reviews New Westminster, BC
10/10

Furnace Repair Saved Thousands

Our 18-year-old Carrier furnace stopped working. I went to the Better Business Bureau for recommendations on heating companies and was connected to several including Joyce. All of them stated that we needed to replace our furnace because of its age. Quotes were in the $5-7,000 range. One company told me the intake fan would cost me $1,000. Then, Mike from Joyce Heating shows up. Mike takes a careful look inside the furnace and says it's a good one with plenty of life left in it, just needs an intake fan. He quotes me on replacement of the intake fan, a $400 part. In a couple of days, Dave comes and replaces the fan and filter. Suddenly, our Carrier is running quietly and powerfully, heating the whole house. We came very close to spending many thousands. Thanks Mike!

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Company Response

Hello Jonathan
Thank you for your business and review, it is much appreciated. Glad we were able to help you save a lot of money.

Diane

RoseG in Burnaby
RoseG in Burnaby
0 reviews Burnaby, BC
10/10

Great service

Dave came out the same day I called when my furnace stopped working. I was given a quote for repair but chose to replace the aging furnace. They sent me detailed quotes, answered all my questions and gave me a link to Fortis for rebates. Dave called before arriving and he and Mike did an excellent job removing the old furnace and installing the new one. Diane in the office was very helpful and professional as were Dave and Mike. I would definitely recommend Joyce Heating.

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Company Response

Hello
Thank you very much for your business and review. Enjoy your new furnace for many years to come.

Diane

Corri
Corri
0 reviews , ON
10/10

Repair furnace and change electric stove to gas

Fast, clean, professional, and on time. Any further work you’re are going to be my first choice. Great work.

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Company Response

Thank you for your business and review is much appreciated. Merry Christmas and Happy New Year!

Diane

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joyce Heating Service Ltd

Welcome to Joyce Heating Service Ltd. We are a family owned and operated heating business established in 1959. We service and repair all makes and models of gas and oil furnaces. As well as install furnaces, hot water heaters, gas tank-less water heaters, Heat pumps and air conditioning, gas fitting and hook up of gas stoves, gas ranges, gas cook tops, gas barbecues/BBQ, gas fire pits, gas outdoor heaters, and some small sheet metal work across most of the Lower Mainland.

CATEGORIES
Heating & Air Conditioning, Gas Line Installation, and Fireplaces
PRODUCTS
Furnaces, Boilers, water tanks, tankless water heaters, heat pumps, air conditioners, thermostats, filteration systems, filters, oil tanks
SERVICES
All Makes and models: Natural gas furnace and boiler service, repair and installation Oil furnace and boiler service, repair and installation Natural gas, Electric and Oil water heater service, installation Heat pump and air conditioning installation gas fitting sheet metal work
BRANDS
Lennox, Aire-Flo, American Standard, Goodman, Armstrong, Airco/Olsen, Rinnai, Navien, Rheem, Bradford White, John Wood,Giant, Honeywell, Robertshaw, Whiterogers, Healthy Climate
SPECIALITIES
Residential Heating Specialist for over 56 years
WEBSITE
http://www.joyceheating.com
YEAR ESTABLISHED
1959
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cheque, Cash, credit card
LICENSES
Gasfitters "B",Gasfitters "C", Gas Contractors License
MEMBERSHIPS
Better Business Bureau, TECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies depending on job
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