Customer service is terrible
I bought my BBQ a few months ago and BBQ is great but still blown away by how bad of an experience it was
I asked some questions and got zero answers
Tried to negotiate the price and was completely ignored. Didn't even acknowledge I spoke
The kicker was on my way out I saw a sign that said if you buy a full size BBQ you get a thank you gift worth around $50. I asked about it and got an answer-they're out of them but if they had any I would have gotten one...followed by a pat on the back!!
Disgusting way to treat s customer.
I'm going to be buying a smoker and I will absolutely not but it from here.
All the sales guy had to do was treat me like a person and I would have been happy to buy again.
Very poor customers service!