Jermark Plumbing & Mechanical Services Ltd

Plumbing
241 Bridgeland Ave North York ON M6A 1Y7
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Jermark Plumbing & Mechanical Services Ltd
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41%

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Reviews by rating (past 12 months)

Reviews for Jermark Plumbing & Mechanical Services Ltd

Average customer rating:
5.1 10 (9 reviews)

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AB in Toronto
AB in Toronto
3 reviews Toronto, ON
0/10

Kitchen Renovation

We live in a condo and we had to use an approved service for the first part of our kitchen renovation. Booking an appointment takes a week, and the first part of the service was ok and achieved the goal. We booked for the second appointment to install the sink and complete the job. On the day the plumber was a no show and after calling to check why, we find out that the appointment was not put in their calendar. While that is a mistake that could happen, I could understand if there were efforts to rectify it. Instead I was told I did not book it, as well given another week for the next appointment. It is very disappointing that the work ethic is to falsely blame the customer and not help complete the job. I could not recommend the company not as much due to the plumbing services themselves but due to the lack of professionalism in dealing with customers.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
8/10

Kitchen stack cleaning

Jermark plumbing come to do are kitchen stack cleaning the two works were clean . They cover the work area with drop sheets . The drain was in bad shape the poor plumber was in my unit for two hour clean the drain with a snake (white Chuck of hard gease was in my pipe)

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Bronau in Toronto
Bronau in Toronto
1 review Toronto, ON
10/10

Condo Kitec replacement

Jermark was contracted by my condo building to replace faulty Kitec piping in each of the apartments. They replaced all the water supply pipes in my apartment in ONE DAY (actually about six hours). They were clean, polite, efficient and very well organized. Excellent work.

1 of 1 people found this review helpful.
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Bernie in North york
Bernie in North york
2 reviews North York, ON
8/10

Plumbing

Jermark Plumbing came to fix a frozen pipe in my home. They were referred to me by a friend of mine. They were effiecient, timely and left the place clean. I would use them again.

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mike  from North York
mike from North York
1 review North York, ON
10/10

repaired leaking kitchen drain

I call the Jermark about a leak under my kitchen cabinet, I got the # from Brookfield management of my building. the plumber showed up first thing in the morning as arranged and found the leak to be coming from my kitchen faucet. he showed me the exact spot and it was inside the faucet which is 20 plus years old. he told me its probably best to replace the faucet due to the age of it. he installed a Moen tap which is great. he also pointed out that the drain pipes for the sinks was rusted badly and he recommended that I replace while he was there to prevent a second service call. at first I thought it was a snow job, so I asked him if he can show me for sure that its rusted. he said if I push my finger through the brass pipe would that be good proof and I agreed. low and behold he put his finger through it with little pressure. it took him about a extra 40 minutes and the drain pipe was replaced. the workmanship was great he cleaned up perfect and was very polite. I wish all trades were like this. I would highly recommened Jermark any time.

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K.L. Tai from Scarborough
K.L. Tai from Scarborough
1 review Scarborough, ON
0/10

Plumbing

Horrible! I have had an awful experience with Jermark Plumbing & Mechanical Services Ltd. When my kitchen sink became clogged, our management office, Del Property Management, recommended Jermark. Therefore, I presumed Jermark would be reliable. In his first visit, the plumber claimed that defective parts caused the problem and that they needed to be replaced. He was several hours late for the follow-up visit, and when he did appear, offered no apologies. This was especially aggravating since I had to take a full day off from work – not a half day as I had planned – to accommodate what should have been a morning call. After the part replacement job was completed, the sink remained clogged. What is unbelievable is that he was ready to leave without making sure that the water was now running freely! According to what he told me, grease was to blame! Finally, the plumber left without leaving the defective parts. Later when I was cleaning up, I noticed that a new U-pipe – installed by my friend in an earlier attempt to fix my problem before I called in Jermark – had been replaced, leaving only the new slip nuts. The cost of Jermark’s parts and two visits: $610.00. I can only conclude – in the absence of any reasonable explanation for the original clogging problem – that the plumber was not honest. Also, I doubt if I really needed to have the parts replaced. Given their total disregard for customer service and satisfaction, I will never call Jermark Plumbing & Mechanical Services Ltd. again, nor would I recommend them.

1 of 1 people found this review helpful.
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N & J in downtown Toronto
N & J in downtown Toronto
3 reviews Toronto, ON
0/10

Request for plumbing

Terrible! We had actually dealt with Jermark indirectly last year when our condo property management company arranged to have them fix a leaky faucet in our unit. The plumber who helped us was very professional so we decided to contact them directly for another issue with our faucet. When I called, the office person on the phone was unbelievably rude and her tone was so off-putting that it just seemed she didn't want our business. We decided to go elsewhere. I would never contact them again.

1 of 1 people found this review helpful.
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Debbie D in Emsdale
Debbie D in Emsdale
1 review EMSDALE, ON
10/10

Condo High Rise Major Plumbing & Drain Service & Major Projects

Excellent high rise plumbing and drain service firm that I have had the pleasure of working with for ten plus years. Competent. Reliable. Not the cheapest, but surely competitive and one of the very, very best. You get what you pay for as a Condominium Property Manager and client Boards know and appreciate this fact.

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Tim in North York
Tim in North York
1 review North York, ON

First Review

0/10

Hook up 3 residential sinks

Unfortunately, they could not give me an estimate over the phone, but I figured how expensive could hooking up 3 sinks be? They had to connect the hot & cold to the tap with flex hoses, and install the trap in the drain. Cost me $650 and lots of headaches! It took them 2 visits because they were several hours late each time! I would not use them again or recommend them.

1 of 1 people found this review helpful.
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