I highly recommend JAGG who made the entire process of fixing my basement leaks stress-free and painless! After the heavy rains in August I found a small leak in the basement and called JAGG whose name was referred to me by another top-notch contractor (Mold.ca). JAGG was very responsive and scheduled Helder Cabral to take a look within a day.
Helder was very friendly, courteous, and patient. He took the time to answer all my questions and explained both the inspection and repair process. I appreciated how thorough he was, addressing all my concerns, including inspecting other areas where I was worried about (so I can have some piece of mind). Helder was very reassuring, making the whole thing painless.
The price quoted was also very reasonable for the number of leak issues that I had including a large structural crack we found during the inspection (which had not leaked ... yet)! A week later they were able to schedule a technician to perform the repairs. Due to a cancellation, they were able to move my appointment earlier in the day as well. Andrew, arrived on time, was very knowledgeable, and friendly. He also took the time to answer my questions before and after the repair. After the repair he cleaned up and informed me of the drying/cure times as well.
The knowledge, professionalism, and high quality service of everyone I spoke with at JAGG was very reassuring. And on top of that, they issued a 10 year transferable warranty certificate for the work they did! Thank you JAGG!
- Company Response
Ed, Thank you for the kind words. We aim to please. Enjoy your dry basement!