We have just finished renovating two of our bathrooms and our basement laundry room and have been delighted working with Jeff of J. Roberts & Assoc. He and his team surpassed expectations, and made us happy customers.
Our project included: total tear-down and remodelling of 4-piece bathroom, total tear-down and remodel of powder room, completing unfinished basement laundry room (dry wall, tiles, plumbing, electric, etc.).
Elements of working with Jeff that we appreciated the most:
- Schedule: Jeff gave us a week-by-week schedule and hit final deadlines, to the day -- essential as our infant and toddler children could not be in the house during renos but would be back by scheduled end-date. The team worked weekends and holidays when needed to stay on track.
- Accessibility/presence: Jeff was extremely prompt in returning calls, emails, texts. He was present regularly to inspect and direct work and ensure quality control.
- Commitment to quality: through the reno, some items (mostly small) would come up that were done by sub-trades that Jeff (and we) were not 100% satisfied with -- or other installation issues would become apparent later. He would ensure that everything was redone to a high standard even if it meant recalling folks and/or eating the cost on supplies himself.
- Price/budget: Jeff gave a fair and competitive budget and stuck to it.
We were extremely happy with the work, the team and especially the tight schedule and look forward to working with Jeff again.