Kelly's Heating

Heating & Air Conditioning
1397 Bayview Ave Toronto ON M4G 3A6
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Reviews for Kelly's Heating

Average customer rating:
9.5 10 (79 reviews)

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Private User
Private User
Private User reviews Toronto, ON
3/10

Very Disappointed

Have used Kelly's in the past and have always received great service and a timely response. However, my experience this time was quite poor. I had my AC serviced in late June and was told all was well. However, a week later my AC wasn't working and I called to have someone come out. They did come out and said I needed a part and someone would call me with the price (the technician did provide a temporary fix). I also asked if I could get a price on a new system. Two weeks later, I called and left a message as no one had called me back. I had to call again two more times, finally reaching someone and was told someone would call me the next day. Well, that was two weeks ago and there has been no call. Sadly, I will be moving on to another company.
In addition, I had asked the technician to push the insulation (floor insulation/attic unit) back together and he said he would leave the path to the unit since he had to come back anyway with the part. Now, I'll have to get up there myself to do it (which is not an easy task given the access point.)

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klr1
klr1
2 reviews Toronto, ON
10/10

A/C Replacement

Woke up last week to an A/C that was no longer cooling the house. This was the third time we had issues and so we decided we needed a new A/C. I Thankfully, Kelly's were able to fit us in since they had a cancellation. Joe came to provide a quote and pointed out that the original A/C was not correctly located. After getting an electrician to reroute the power source, Kelly's did a great job installing the A/C and on extremely short notice. Couldn't have asked for better service. They team even worked through 3 hours of rain. Thank you very much to Neil and Joe Kelly!

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Company Response

Thank you for taking the time to post a review about your experience. It was a pleasure to work with you and your family. If you have any questions regarding the new system please do not hesitate to contact me.

My best,

Neil Kelly
Kelly's Heating
www.kellysheating.ca
416-483-8077

sarahharris205 in Scarborough
sarahharris205 in Scarborough
0 reviews Toronto, ON
10/10

Great service every time

As a first time homeowner knowing what to do for regular maintenance, not to mention if there's an issue, can be really stressful. Not with Kelly's Heating.

We have used them for multiple jobs - from regular servicing to larger issues with our furnace and central air. They have always been extremly professional, responsive and take the time to explain what they're doing and why.

The service is great value for money and the interactions with the team have always been pleasant and left us feeling in good hands. Would highly recommend!

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Company Response

Thank you for taking the time to post a review Sarah!

If you need our services down the road we are just a phone call away.

Have a wonderful summer.

My best,

Neil Kelly
Kelly's Heating
www.kellysheating.ca
416-483-8077

Derek in East york
Derek in East york
3 reviews Toronto, ON
10/10

Gas Line + Furnace + AC + Water Heater Installation

I'm very happy to recommend Joe, Neil, and the rest of the Kelly's Heating team.

Kelly's managed and installed a new gas connection to our North Toronto home from start to finish. Their pricing was transparent, intelligent, and fair, and their workmanship and responsiveness exceeded our expectations.

Kelly's work included installing all necessary piping and venting, a new furnace, AC, humidifier, and a water heater. When pricing the job, Kelly's didn't upsell needlessly high-capacity equipment and neither did they try to undercut by choosing equipment that would be inadequate.

Now that the job is done, the new system works flawlessly and has proved to be a perfect fit for our home's requirements. Kelly's Heating will be our go to HVAC contractor from now on. A+

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Company Response

Thank you for posting a review about your experience Derek. It was a pleasure to work for you.

If you have any questions regarding your new system do not hesitate to give me a call.

Have a wonderful summer!

My best,

Neil Kelly
Kelly's Heating
www.kellysheating.ca
416-483-8077

Private User
Private User
Private User reviews Toronto, ON
10/10

The best, in all respects

Three other very well known companies misdiagnosed our heating problem. One gave us an estimate of about $20,000, and the work would have involved major hassles and upheavals. Joe came, carefully inspected and diagnosed the problem that the other 3 had missed, and provided a very modest estimate to fix it. The actual cost to us turned out to be half that. Joe and his sons are a delight to work with. We will call them for every future heating and AC issue, and highly recommend them to all.

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Company Response

I am pleased to hear that we were able to resolve your issue in a cost effective manner. If there is anything else that you need please do not hesitate to contact us.

Thank you for taking the time to post a review.

My best,

Neil Kelly
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

KEV in East York
KEV in East York
1 review Toronto, ON
10/10

Fantastic Company!

Neil and his team were amazing. Can’t say enough great things about them. Fast, reliable, professional and didn’t break the bank. We will use them from now on for all our furnace needs.

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Company Response

Thank you for taking the time to write a review Kevin. I am glad we were able to help.

If you need us down the road we are just a phone call away.

My best,

Neil Kelly
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

Private User
Private User
Private User reviews Toronto, ON
10/10

heating and air conditioning service

We have used J. Kelly's for close to 10 years. They are a family business that have operated since 1981. They have great customer service. They're just what we hoped for in a locally operated business that we can rely on. We had issues with our furnace and they really went to bat for us resulting in a new furnace.

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Company Response

We appreciate your business and the time you took to write a review! If we can be of further assistance please do not hesitate to contact us.

Regards,

Neil Kelly
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

Gloria Hack in East York
Gloria Hack in East York
1 review Toronto, ON
10/10

Boiler - fixed fast

Our boiler failed right before the weekend, in late November. Kelly's was terrific, they brought us block heaters for the weekend and were able to get a new motor and fix the boiler by Monday late afternoon. It can take 3 to 4 business days to get the needed motor, but they were able to get the motor in less than 1 day and get our heat back on! Courteous, friendly and efficient service. We have used Kelly's before and will call them again. Highly recommended company!

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Company Response

Thank you Gloria. We appreciate your business. Thank you for taking the time to write a review.

My best,

Neil Kelly
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

Howard in Ottawa
Howard in Ottawa
1 review Toronto, ON
10/10

AC repair

I have been a Kelly's customer for many years. The service has always been excellent. My AC failed this week. The office quickly sent a technician (Justin), he diagnosed and fixed the issue quickly and at minimal cost (along with a complete AC service check). Great service !! 10 out of 10.

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Company Response

Thank you!
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

Linsey
Linsey
4 reviews Toronto, ON
10/10

Furnace Troubles

I just bought a new house and was warned by the realtor that the furnace was old and possibly not large enough for the house. Sure enough, it started acting up over the first winter and I was worried I would need to replace the whole thing. Kelly’s Heating called me back immediately and came out right away. They found out it was just two parts that needed to be replaced. It has worked perfectly ever since. I wonder how long the previous owners suffered with half a furnace because they were using the wrong people.

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Company Response

Thank you!
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kelly's Heating

Way back in 1981, Joe Kelly made his first house call in his own neighbourhood of Leaside.
J. Kelly’s Heating has been a family run business ever since, with Joe’s son Neil joining the team in 2006. We have built our client base, one family at a time by always putting customers first. We know many of you by name and face, as you know us; we’re even trusted with keys to some of your houses.

OLD-FASHIONED CUSTOMER SERVICE - LATEST TECHNOLOGY...
We’re old-fashioned in customer service but forward-thinking in our technology. We’re an industry leader because we love what we do.
When you choose J. Kelly's Heating, you choose 35 years of honesty, pride in our work and integrity.

We're a name you can trust – just ask your neighbours!

Kelly Heating
Kelly's Heating
J. Kelly Heating
J. Kelly's Heating
Joe Kelly Heating
Joe Kelly's Heating

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, boilers, air conditioners, ductless air conditioners, attic air conditioners (low and high velocity), gas lines, humidifiers, infloor radiant heating, water heaters, tankless water heaters, storage tanks, BBQ hookups, thermostats
SERVICES
Install, repair, quote on all heating and cooling products.
BRANDS
Weil Mclain, Armstrong Air, Carrier, Keeprite, Laars, LG, Luxaire, Space Pak, Mitsubishi, Navien, RBI, Rheem, Raypak, Rudd, Slant Fin, Stel Rad, John Woods, Triangular Tube, Viessmann, York, Lennox, Payne, NTI, Nordeyne, ADP, Air Ease, Aire Flow, Amana, American Standard, A.O. Smith, Apple Nest, Armstrong pumps, Aspen, Bosh, Bradford White, Bryant, Buderus, Burnham, General Air (Canadian General Filters), Coleman, Comfort Maker, Taco, Ducane, Dunkirk, Fujitsu, Giant Water Heaters, Gibson Heating, Grundfos, Heat link, Heil, Honeywell... All makes and models
SPECIALITIES
Boilers, infloor heating, Furnaces, hydronic zoning, air conditioners, attic air conditioners, ductless air conditioners
WEBSITE
http://www.kellysheating.ca
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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