After our boiler failed on boxing day and the big name firm we had a contract with would not respond within three days (in -30c weather) Neil and team came to the rescue. They quickly diagnosed the problem due to poor maintenance (despite our annual maintenance contract with the other firm), found a stop gap measure while parts were ordered, kept us informed while we were out of the country, and installed the parts over a weekend
I will trust Kelly's going forward - and will drop the big name firm like a cold block of ice
- Company Response
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