J&S Plumbing Service Inc

Heating & Air Conditioning
Newmarket ON L3Y 9E5
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HomeStars
Heating & Air Conditioning
J&S Plumbing Service Inc
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69%

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Reviews by rating (past 12 months)

Reviews for J&S Plumbing Service Inc

Average customer rating:
7.1 10 (91 reviews)

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gilligan95
gilligan95
1 review Newmarket, ON
5/10

replace kitchen faucet

I had decided to go with J&S plumbing because of the work they did on Sarah's house on HGTV. The receptionist was very friendly and helpful. The plumber arrived on time and was very pleasant. We had to have the kitchen faucet replaced. He certainly did a wonderful and efficient job and in a timely manner. My concern was the price for about 10 minutes of time to replace the faucet. I believe the price is way too high. Therefore, I will not call J&S again for my plumbing needs.

Approximate cost of services:
$400.00
6 of 6 people found this review helpful.
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Company Response

We pride ourselves on providing our customers with a first class service every time 24/7 and guarantee all our technicians are fully licensed professionals which ensures customer peace of mind. The customer was clearly satisfied with our level of work, response time and customer service. As part of our customer service policy all prices are presented to the customer before any work is started. JS Plumbing Services believes the importance of providing a professional service at a valued cost.

Stefan from Davisville Village
Stefan from Davisville Village
1 review Toronto, ON
8.3/10

Bathroom Renovation

They were there on time, tidy, quick and friendly.

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Company Response

Thank you for your review. It is all part of the great service that we provide for our customers. We know how important it is for you as a home owner for us to be one time, clean , and efficient. It is what makes us different from our competitors. Why? because it's all about the customer satisfation.

Kimberley from Sharon
Kimberley from Sharon
1 review Toronto, ON
10/10

Water Treatment

We needed help with the lousy quality of water being supplied from the municipality. J&S put us in touch with their technical expert who sized and priced equipment and gave us the information we needed to compare with other competitors. Our water is great now and what a relief having terrific quality water and with all the work done by a qualified plumber. Thanks J&S ...

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Company Response

We at J&S Services take great pride in servicing all of our customers. Our fully trained water specialists are here to help customers who suffer from poor water quality. We are pleased to here you are happy with your new system and we will always be here to serve you.

lisa from keswick
lisa from keswick
2 reviews Toronto, ON
9.8/10

dishwasher install

My wife and I decided to do a complete renovation to one of our bathrooms and our rec room in our home. We called many companies to get several quotes from contractors. We stumbled upon a company by the name of J & S Plumbing and boy are we thrilled we did. They were very respectful of our home, clean and courteous. They worked hard and were very knowledgable in the plumbing codes etc. We would not hesitate to recommend J & S Plumbing.
We even got a call from there office the next day, to make sure that we were happy with the service that we got. Can you imaging that

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Company Response

We are so happy you were pleased with the quality service you received from our company. We hope you enjoy your new bathroom and we are here for you any time you need us.

David from Richmond Hill-6558
David from Richmond Hill-6558
3 reviews Toronto, ON

First Review

2/10

Faucet repair

Terrible customer service. Workmanship was shoddy. Contact person was Terri who would not agree to resend a plumber out without re-charging for another service call. Sounded professional over the phone but just interested in making a buck off customer's backs. Stay away!

6 of 6 people found this review helpful.
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Company Response

We prides ourselves on customer satisfaction and fair pricing, this isolated incident was the result of a misunderstanding between customer and company policy with regards to warranty related services calls. The customer was offered a solution to repair the current issue and declined.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J&S Plumbing Service Inc

A family owned and operated company serving all of York Region and the Greater Toronto area. J&S Plumbing Service Inc offers experts in Plumbing Service, Drainage Service, Heating and Air Conditioning as well as Water Filtration and Purification; 24-hours-a-day, seven-days-a-week emergency service. Our mission is to be recognized as the ...
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