Interhome Furniture

Furniture
8400 Woodbine Ave Markham ON L3R 4N7
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HomeStars  >  Furniture in Richmond Hill  >  Interhome Furniture
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Reviews for Interhome Furniture

Average customer rating:
4.8 10 (2 reviews)

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Bevvy in GTA
Bevvy in GTA
4 reviews Toronto, ON
6.3/10

Furniture Shopping

My recent shopping experience at Interhome left me with mixed feelings - the merchandise is lovely, as is the store itself, and I purchased 2 tables for my living room. I didn't find the staff particularly friendly or attentive, however, even as I was handing over my money. I felt that my patronage was not particularly appreciated. Nonetheless, the tables are very tasteful, flawless in terms of design and workmanship, and I have not regretted the purchase.

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Newhomeowner
Newhomeowner
4 reviews Toronto, ON

First Review

3.3/10

Furniture

Couch, armchair and ottoman purchase was very disappointing. Couch and armchair cushions were not filled correctly and therefore were lopsided and uneven. A wrinkle developed in the ottoman within one month of purchase- technician advised no fix possible as the material wasn't pulled tightly enough at the seam to prevent this from happening. It took Interhome over one month to pick up the furniture for repair, after which I was left without any furniture for 3 weeks. The furniture pickup was scheduled for a Saturday- I waited all day only to get a call from the drivers at 6pm telling me they couldn't make it due to a breakdown- they were supposed to arrive in the morning! They showed up the next day during Sunday dinner.

I have spent over 50 hours of my time chasing down Interhome Reps to resolve the required repairs..and the ottoman is still unresolved. I purchased the furniture in September and only now (January) is the ottoman getting a second look and the back of the armchair scheduled to be replaced (when the armchair was returned from the cushion repair, I noticed the material along the back had a pull). I did not buy floor models but in fact custom-made furniture. Now, none of the Customer Service people will return my calls.

Save your time and energy and shop elsewhere!

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