I had to use ICE a couple of years ago regarding a serious hornet problem in the attic of my home. They had built a nest way up high in the attic that made it very difficult to reach. I had a fella by the name of Manny come by twice due to the dangerous and precarious situation of the nest. Manny was excellent who provided amazing customer care and who knew exactly what to do. It took a couple tries to get rid of the nest but it was done successfully and with ease.
I highly recommend ICE and would not hesitate to call them again if need be.