We really wanted to order the Karlstad sofa bed from Ikea. We called to order, and to order over the phone, you have to arrange for home delivery, which they charge $160 for. So, we went into the store to order it, and they cannot place an order until the parts come into the warehouse in Montreal. Very frustrating, so we have to call again, find out if the parts are, and then go back to the store to order it. When it comes in, they call us, and we go pick it up. The whole process is frustrating!!
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