House Calls Renovation Advisors

Renovation Advisors
25 Palm Drive Toronto ON M3H 2B5
Write a Review
Write a Review
Website
HomeStars
Renovation Advisors
House Calls Renovation Advisors
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
best of 2019 winner 3 timesbest of 2019winner 3 times

Reviews for House Calls Renovation Advisors

Average customer rating:
9.7 10 (69 reviews)

Sort by

Alan in East York
Alan in East York
3 reviews Toronto, ON
10/10

Basement Insulation

I needed a professional unbiased solution -- a rare commodity -- on moisture and insulation in the basement. After a long search I called Jay at House Calls Renovation Advisors. Jay responded quickly and visited the site the next morning. He did a thorough study of the situation, pointed out and patiently explained the issues involved well beyond my expectation. And that was all in his friendly, professional, and unintimidating manner. What I liked is that Jay’s solution was practical and also affordable. I am writing this review because only five working hours after my first phone call to Jay I had a solution. Thank you, Jay.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for your honest review Alan. House Calls Renovation Advisors was created exactly for owners like you: to be of helpful service by providing valuable technical advice and guidance before starting a renovation, no matter how small.

D & D in Toronto
D & D in Toronto
3 reviews Toronto, ON
10/10

Making Sense out of Flat Roof Quotes: Sound Advice and Peace of Mind

Jay Charendoff - Principal, House Calls Renovation Advisors provided clarity, guidance and perspective when we reneeded to replace the flat roofs of our house. With his background in architecture, he looked at both the big picture of our project and the individual details we needed to pay attention to. We highly recommend Jay to others who are trying to make sense out of renovation decisions.

Having interviewed several roofing companies that claimed expertise in flat roof construction, we were overwhelmed by the differences in their recommendations and the price difference of over $40K for similar work. We did not know who to believe or trust. Flat roofs require specific expertise. They are expensive and important investments in a home.

Jay recommended a roofing company with expertise in flat roofs that he had worked with in the past and had referred his clients to who gave him positive feedback. With winter approaching, we needed to make a decision. This roofing company promptly provided us with a quote.

Jay reviewed two of our quotes. One of the biggest and most stressful decisions was whether or not to modify the current water drainage system. We had areas of water pooling on each of the two roofs that needed to be addressed. These two quotes recommended removing a parapet wall on one side of each of the roofs and replacing them with an eavestrough and downspout.

Jay provided thoughtful technical advice using non-technical language so that we could understand the pros and cons of making these and other changes. He offered additional water drainage options to discuss with the companies we were considering, questions to ask and price points to clarify.

Jay took away the fear factor and gave us strategies to ensure that the information we were given was clear and that we were making informed decisions. Jay's perspective regarding the two extreme ends of the price quotes was helpful. He suggested that they were red flags that something was not quite right and that the middle price range was probably the most reasonable and fair.

We chose the roofing company that Jay recommended for a variety of reasons including their expertise in flat roof construction, feedback about their integrity, taking the time to answer our questions, and the trust we place in Jay. It was a mid-range price quote. Jay later provided valuable perspective mid-way through construction when decisions about enhancements to the original project plan needed to be made.

We also included Jay's recommendations that will make future roof maintenance simple, including during extreme winter weather.

Jay did a site visit and went up on the roof to see the progress of the work firsthand and then provided additional feedback. He took photos of the work to share with us.

Now that we are on the other side of roof construction, we are very grateful for Jay's advice and hand-holding. Having had rainstorms in the past week, the eavestroughs that were installed have made a noticeable improvement in water drainage. And an added bonus: the new roofs have improved our home's appearance and curb appeal.

Thank you Jay! D & D

Was this review helpful?
Company Response

Thanks for this fantastic and very detailed review! It was a pleasure working with you. I'm glad to see that you are happy with the roof and the roofer.

karen weinthal from Toronto
karen weinthal from Toronto
4 reviews Toronto, ON
10/10

RETAINING WALL RECONSTRUCTION

House Calls Renovation Advisors
416-638-4782
25 Palm Drive
Toronto
ON
M3H 2B5
CANADA

House Calls assisted us through an unexpected and essential job of removing a garage and building a new retaining wall- garden terracing. They gave sound advice on legalities, design and referred to an excellent construction company to do the work. Their involvement with the project was both practically and emotionally supportive. Cost was very reasonable, our calls and emails were answered promptly and we highly recommend working with them.

Was this review helpful?
Company Response

Glad to have been able to help out. Please feel free to call anytime.

Familyhome in North York
Familyhome in North York
1 review Toronto, ON
0/10

House reno

Severe damage was caused to our home. Mold from faulty plumbing, unlevel floors, to name a couple. Yes this was the contractors fault; however,In our opinion, this company did nothing but protect the contractor that was hired. We suggested firing the contractor half way through when the negligence became evident. We were
convinced not to, and things got worse. In retrospect we feel that we should not have listened to their advise.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Let this be a WARNING to all who provide consulting, design or construction services: CHOOSE YOUR CLIENTS WISELY.

Jordan in Toronto
Jordan in Toronto
2 reviews Toronto, ON
10/10

Full Basement Reno a complete success! On budget and on time!

We were planning to renovate the basement but not this fast! Sewer backed up with roots in the pipes, and our 25 year old furnace died. So we called Jay at HCRA and needed a plan fast. Jay helped us create a plan, did drawings and helped organize contractors to quote the job. We did a full basement reno - down to the studs, new plumbing and electrical. Everything went smoothly. All the contractors were great! All the work was done professionally and on time. It was a pleasure working with Jay! Now we're doing our kitchen with him!

Was this review helpful?
Company Response

Thanks for the great review Jordan. It was a pleasure working with you too. I'm very pleased with the final outcome and glad that we were able to identify serious problems with two very important, but less visible systems.
Amongst the obvious improvements to the space planning and the improved finishes throughout, the project included removing and replacing the old drainlines and installing a new high efficiency boiler (with integrated hot water). You will now get many years of enjoyment from your improved basement family room, laundry, gym and upgraded bathroom. Thanks again, Jay

Linda in Toronto
Linda in Toronto
1 review Mississauga, ON
10/10

Top Notch Job

Jay Charendoff of Housecalls Renovation Advisors was recommended to us when we were looking for help in renovating our three bedroom condo. We wanted to update our kitchen and guest bathroom and replace our master bathroom tub/shower with a walk-in shower.
We met with Jay to discuss our needs . He drew up plans of our condo as is and then a set of plans with the proposed changes. The final plans allowed us to widen the master bathroom and put in the walk-in shower we wanted. In addition space was arranged to give us a larger reach-in closet and another small storage closet. We were also able to update our guest bathroom, and renovate our kitchen, removing a half wall to open things up.
Jay had us complete a “Finishes Schedule” which was so handy when construction began and I needed to buy fittings and fixtures.
Because he works in the commercial and residential fields, Jay was also able to recommend contractors for us to consider.
We chose to have Jay visit the condo during construction. His reports assured us that the work was progressing on schedule.
We have now been home in our renovated condo for about six weeks and we love it! We are so pleased with how everything turned out. Jay and Housecalls did a “top notch” job!!

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much Linda. Naturally, I'm pleased that you are so happy with this project. I find myself saying more often that a truly successful project also needs a great client too, and that was definitely you. Again, all the best, and enjoy your "new" home.

Olga in Toronto
Olga in Toronto
4 reviews Toronto, ON
10/10

Main floor renovation

We are planning a full main floor renovation which includes removal of several walls, installing a structural beam, re-working the kitchen, and other odds and ends.

We hired Jay to help us get our project off the ground. We had never done any major renos before, so short of having a so-so proposed layout (done by someone else) we didn't have a clue of how to get going.

Jay immediately took our project as though it was his own house. At our first meeting he really took the time to get to know us and our needs, he reviewed the design that we had come up with and helped us identify the problems with it. He then helped us come up with an awesome layout that we feel is really going to work well for our family.

Once we were happy with the layout, he helped us put together a scope of work. He brought in a structural engineer (Amir) who drafted all the blueprints and got a permit for us. We are now in the process of interviewing potential contractors, and Jay's feedback and support have been invaluable.

Thanks Jay, we are looking forward to our continued working relationship.

UPDATE: Our renovation is complete, and it is stunning! The new layout is perfect. On Jay's recommendation we added 5 (!) sun tubes and now have a tun of much needed natural light throughout the house.

Jay helped us find the perfect contractor - Hossein from Ideal Dream Homes - and we couldn't be happier with his workmanship and work ethics. We also asked Jay to do regular house visits while we were away. He came regularly to check on the progress and sent us detailed reports. The contractor was amazing, and Jay's presence gave us additional security that everything was going well.

All in all, we have been extremely happy with every stage of this project, and we wouldn't have done it any other way.

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Olga. It was my sincere pleasure to have helped you and David on this exciting re-visioning of a 1960's dwelling. I'm so pleased to hear you are thrilled with the results. Best regards, Jay.

Gary and Nicole on Woodfield
Gary and Nicole on Woodfield
4 reviews Toronto, ON
10/10

Retaining wall & front walk renovation consultation

Due to poor drainage in the pre-existing retaining wall it had become necessary to replace it entirely, and took the opportunity to fix up our front walk as well. Jay provided not only suggestions about where we could look for the pre-fabricated materials we needed, but also advice on how to save money by doing things like moving the excess soil onto other parts of our property rather than paying for it to be disposed of. This is the second time we've used his services, and look forward to working with him on future renovation projects. Definitely recommend!

Was this review helpful?
Company Response

Thanks Gary. I know you have been dealing with a number of important and necessary improvements to your home, and I'm pleased to have been of assistance to you. Feel free to call again anytime. Best, Jay

Liam from Toronto
Liam from Toronto
3 reviews Toronto, ON
10/10

Rebuild of Rear Addition and Opening up Main Floor

Jay was great to work with. He was fun, experienced, and we ended up with a design which we absolutely loved. When we started the process, we were pretty set on what we thought we wanted, which was demo'ing a small existing addition, and building interior stairs. Jay made us think about the cons of that design (namely giving up square footage) and asked us to trust him as he thought could re-envision the small addition into something usable, attractive, and which didn't eat into the backyard too much.

We decided to trust him and let him run with the design, which ended up paying off. What Jay come up with was something we could never have envisioned on our own, and we're glad we allowed him to pursue his idea. The final design is simple, functional, elegant, and not cost prohibitive.

Was this review helpful?
Company Response

Thanks Liam. It was a pleasure to work with your family and I look forward to seeing this project during construction and of course, the final product. I know we'll keep in touch.

Jesse in Old Toronto
Jesse in Old Toronto
1 review Toronto, ON
10/10

Flood fix

Our basement had already experienced one serious flood a few years ago.

The insurance company grudgingly provided assistance, but we knew they would be very difficult if we tried to claim damages from another basement flood.

Last Summer, after another period of severe rainfall, our basement was once again flooded, as surface water from our backyard poured over the edge of the window well, and into my son’s bedroom.

At this point, we felt we needed professional advice, so we called Jay at House Calls for his opinion.

Jay helped us understand the problem and suggested a solution. He also recommended Victor Raschilla Drain Cleaning to do the work.

We are very pleased with both Jay’s help and Victor’s work in rectifying the window well, and connecting the drain line to the sump pump.

Was this review helpful?
Company Response

Thanks Jesse. My pleasure to have been of assistance.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about House Calls Renovation Advisors

Any home improvement --whether large or small-- comes with its' own degree of stress.
Why not rely on our expertise to help you enjoy your project right from the beginning, and eliminate renovation-induced strain?
Don't take costly chances. House Calls Renovation Advisors offers design and construction expertise, industry knowledge, project experience, and the awards to prove it.

We blend industry experience, with technical knowledge and thoughtful planning, and sufficient time and money.
Let us become a part of your solid team composed of you, your project designer/project manager, and your qualified contractor.

House Calls Renovation Advisors provides professional construction advice, practical guidance, design, and technical support throughout your project. Our goal is simple: Provide the necessary expertise to ensure that your renovation runs properly and smoothly until it is completed.

Working with an experienced construction professional helps protect you by avoiding costly renovation pitfalls, and helps minimize stress. Why take chances?

House Calls Renovation Advisors has successfully completed hundreds of projects. We offer years of practical professional industry experience to our clients. We help make the right decisions to suit your budget. And, we firmly believe that renovating one's home can actually be a pleasant, enjoyable experience, we work very hard to achieve that goal, no matter how complex.

Highly rated by HomeStars clients, and as seen in the Globe and Mail Business Section, House Calls guides you through the most critical stages of your project.

Connect with us at www.housecallsprojectmanagement.com
Watch a video: https://www.youtube.com/watch?v=-2_JTz47jRA
Read the Globe and Mail article: https://tgam.ca/2iu0dJp

CATEGORIES
Renovation Advisors and Design/Project Management
SERVICES
Excellence in space planning, design, and project management to achieve both an enjoyable and high quality renovation experience.
SPECIALITIES
Space planning, design, cost assessment, budgeting, contractor due diligence and selection, construction contract review, contract administration, quality monitoring, project management.
WEBSITE
http://www.housecallsprojectmanagement.com
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
Electronic transfer, cheque or cash
MEMBERSHIPS
LEED AP, Canadian Green Building Council, 2008
LIABILITY INSURANCE
Yes
DIPLOMAS
B. Architecture, UBC; B. Science, York University;LEED Accredited Professional
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.