Home Depot - Barrie

I attended the store and wanted to purchase a space heater. No models were available at floor level, but models were available in high level that could be accessed by a ladder. We waited for a long time for someone to come by. Then, we went looking for an employee in the area, which took some time. Then, when we found someone, he wanted us to choose another model that was within reaching distance. He was reticent to take the time to get the product for us. How weird when a store doesn't want to sell its product.