Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Plumbing
Hoerner Heating & Plumbing
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96%

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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

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May from Toronto in Toronto
May from Toronto in Toronto
2 reviews Toronto, ON
10/10

Toilet installation

We have used Hoerner Plumbing services for many years now. They are the only company we will call because we get exceptional service from the initial call to the finished job. Their technicians are always courteous, professional and very helpful with advice. They often go above and beyond what is required. Our old toilet was leaking water through the flap, and they didn't give up easily, trying multiple flaps. In the end, we decided to replace the toilet itself, and we are very happy with the end result. Thank you to Claire, Calvin and Dave!

Approximate cost of services:
$1,150.00
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Company Response

Thanks so much for your feedback. It is wonderful to receive such a lovely review. It has been a pleasure working for you as well. We at Hoerner have such amazing clients. It makes coming to work something to look forward to every day. Thanks again, we look forward to helping you in again in the future.
Respectfully, Tracey

Cliff
Cliff
3 reviews Toronto, ON
10/10

Consistently excellent

I first hired Hoerner Plumbing to replace my boiler system about a year and a half ago. They were absolutely excellent in every step of the way. Since then, I have called them for a variety of issues and they remain excellent in their response time, quality of work, cleanliness, and fair pricing.

Approximate cost of services:
$200.00
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Company Response

Cliff, Thank you for the great review. We appreciate your continued loyalty to Hoerner and look forward to helping you in the future with any further plumbing or radiant heating needs. Regards, Tracey.

Ruth from Toronto
Ruth from Toronto
3 reviews Toronto, ON
10/10

Kitchen & bathroom tap replacement

I called the office and spoke to a woman who said she could send someone to replace my taps the next morning. I then received an email with the name, photo and bio of the plumber (Dave) who was coming. Dave arrived when expected. He was polite and friendly and gave me an estimate for the job. The job was tricky and very time-consuming, and Dave's estimate of time and cost was accurate. He did a great job and left everything clean and tidy. I will call Hoerner for any other plumbing jobs I require.

Approximate cost of services:
$800.00
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Company Response

Ruth, Thank you so much for taking the time to write this positive review. At Hoerner we always try to live up to our pledges to give up front pricing with no surprises, to arrive within our 2 hour arrival window, and to give 100% customer satisfaction. Thank you for recommending us, we really appreciate it. And thank you for always choosing Hoerner for your plumbing needs. We look forward to your continued business. Regards, Tracey.

Robert S in Toronto
Robert S in Toronto
1 review Toronto, ON
10/10

hot water rads; loud pipes; maintenance

First class operation. Have had three different issues attended to by three different Hoerner technicians (first was a test case and I just kept adding items as I went). All are first rate, professional, polite, punctual and clearly like their work and the organization they work for. I have not yet encountered a crew like this. The incredible number of 10 ratings is for real. If you are anxious about being at the mercy of a trade, you don't need to be with Hoerner -- they are obviously a very busy professional group who neither need nor have time for anything other than straight upfront customer service. And you never feel as though they are in a rush to get to the next job. You get what you pay for. These are the guys you send to your Mother's or Grandmother's house!

Approximate cost of services:
$2,000.00
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Company Response

Hi Robert, I just want to say how much I appreciate such a detailed and informative review with such an amazing recommendation. We truly appreciate the positive feedback. Thank you so much and we look forward to working with you in the future. Respectfully Tracey

Kathryn i.
Kathryn i.
3 reviews Toronto, ON
10/10

kitchen water and gas disconnect and reconnect

Mike and Claire showed up on time, did a great job, had the part they needed in the truck and were truly enjoyable to work with. Scheduling the appointments with the office was also efficient and painless. Mike can do water and gas, so very handy for a lot of home repairs and renovations. Price seemed reasonable. I will use Hoerner again and recommend to friends. Many thanks!

Approximate cost of services:
$320.00
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Company Response

Thanks so much for the review. Hoerner is always so excited when we receive a Homestars review. Feedback is so helpful and it is wonderful to build up our reviews.
We thank you and hope we can be of service in the future.
Best Wishes,
Tracey

Julia
Julia
8 reviews Toronto, ON
10/10

Last minute clothes washer installation

New washer arrived from Home Depot with the wrong hoses. Mike from Hoerner plumbing supplied the right hoses and installed the washer. He was prompt, courteous, knowledgeable and persistent in the face of a few difficulties with the way the washer's legs were manufactured. A pleasure to have in my home and I would recommend him any day. Thanks!

Approximate cost of services:
$200.00
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Company Response

Thanks so much for taking the time out of your busy day to review our company. We are so pleased to see that Mike was able to successfully install the washer.
Thanks so much much for the review and we hope we can be of service in the future.

Lisa Ford in Toronto
Lisa Ford in Toronto
1 review Toronto, ON
10/10

frozen/broken water pipe in basement

I contacted home advisor today in need of a plumber ASAP as we discovered most of our basement flooded by a burst pipe. When calling I was assisted by a very helpful and pleasent girl named Laura who provided me with a number of names of plumbing service companies in our area. I contacted Hoerner heating and plumbing and within a very brief time the helpful girls at Hoener were arranging a service call for us. The attending service crew were pleasent, helpful and efficent. We found the fee to be reasonible and most of all we were extremely grateful for the prompt and dilligent manner in how we were treated. At a time when you are feeling overwhelmed by an unexpected emergency, choosing Hoerner has been a refreshing experience for us. We now feel that we have a reliable source should we need this service in the future and, it's always a good thing to be able to recommend a quality service to a friend with confidence should the need arise . Thanks again for the great service !

Approximate cost of services:
$345.00
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Company Response

Wow thank you so much for taking the time to create such a thorough review. It is wonderful for our company to receive the feedback and so great for the technicians as well.
We thank you for your business and hope that we are able to serve you in the future when the situation requires it.
Best wishes Tracey

WC from Toronto
WC from Toronto
2 reviews Toronto, ON
10/10

Plumbing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hello. This review is in regards to a plumbing call. I called the contact number and was surprised to reach a live person. She was very responsive and kept me up-to-date on when the Plumber would arrive. And before he came I received an email with a picture and bio on the Plumber assigned to me--Mike. Mike came this morning to service my faucet issue. He was really professional, knowledgeable and pleasant. He was great and I wanted to be sure you knew!

Approximate cost of services:
$218.00
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Company Response

Thanks so much for your feedback. It is wonderful to receive such a lovely review. It has been a pleasure working for you as well. We at Hoerner have such amazing clients. It makes coming to work something to look forward to every day. We are available 24/7 with a live person ready to help you with your plumbing and heating emergencies. Thanks again for taking the time to write this review. Hoerner looks forward to working with you again in the future. Respectfully, Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

plumbing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Felix came out on the 26 February and looked at the job and assessed the situation. Looked at all the plumbing aspects of dishwasher and determined what repair was required. Felix was delightful and very helpful!

Best wishes- CM

Approximate cost of services:
$50.00
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Company Response

Hoerner really appreciates you reviewing our company.
Thank you so much for taking time out of your busy day.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.