The upside: they were available for a same day booking. The downside: they are sloppy, one crew member was rude, and they charge for every additional tiny thing. Don't use unless you are in a pinch.
Update: Please be advised that the response below does not accurately reflect what happened. Use this company at your own discretion. #BuyerBeware
- Approximate cost of services:
- $180.00
- Company Response
Hi there, we’re glad that we were able to help you with your same day delivery, but we are sorry to hear that our crew and their service did not meet your standards. I do hope that you would agree that most delivery companies would expect clear paths when they are delivering, to both ensure that your delivery is done quickly and ensure our crew’s safety, as well as expect to only do the work they are being paid to do. After our investigation it seems that the “rude crew member” was the one who knew that you had not paid for the extra work, yet both our crew members were happy to move additional furniture for you around the house and out of the house, at no extra cost, to keep you happy, despite there usually being a cost associated with these services. We are sorry to hear that charging money to move additional pieces of larger furniture that we were not aware of made you unhappy, but we do hope that the free work that our crew did to try their best to give you a great customer service experience is appreciated.