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HomeStars  >  Floor Retailers in Mississauga  >  HDB Interiors & Flooring Brokers (No Longer In Business)
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60%

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Reviews for HDB Interiors & Flooring Brokers (No Longer In Business)

Average customer rating:
9.3 10 (19 reviews)

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Frauke in Toronto
Frauke in Toronto
1 review Toronto, ON
10/10

Designed interiors

An an Interior Designer I have to rely on excellent suppliers. So when I work with HDB Interiors I count on Anthony's expertise to help me when I do not have the answers or when I need a different perspective. His knowledge and willingness to help and come to solutions that are price competitive have made him a very valuable asset to my firm.

0 of 1 people found this review helpful.
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Dolores Pian in Toronto
Dolores Pian in Toronto
1 review Toronto, ON
8/10

Carpet supply and installation(s)

I like working w/ Tony and his crew. They’re thorough, reliable, clean. And, Tony is very responsive to requests and any dilemma that comes up. Those are important traits. It makes my job easier.

Dolores Pian, BAA, ARIDO
Principal SPACES - Custom Interiors

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AM in Toronto
AM in Toronto
1 review Toronto, ON
9/10

Purchase/Installation of Laminate Flooring for Condo

I enjoyed working with Tony and Kathy -- found them both extremely pleasant and helpful. The in-home delivery of samples and consultation was great and they worked hard to keep the project within my (limited) budget. They co-ordinated all the details so I had absolutely nothing to worry about.

I had a little problem with sagging/creaking in a really small area (1 or 2 boards) after the floor was installed but Tony kept in touch with me the whole time and made sure the installer came back at a time that was convenient for me to fix it (the fix just happened today and as far as I can tell, it seems better. Will keep everyone posted)!

Thanks Tony & Kathy. All the best!

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The Gagnons in Toronto
The Gagnons in Toronto
3 reviews Toronto, ON
0/10

Hardwood flooring

UPDATE:HDB Interiors measured 1100sqft of flooring space, new installer has measured this and informed us we only have with waste 864sqft total including a powder room that wasn't included in measurements with Tony. See picture 2 for milky look to the floor, the cracks over 25% of the floor are not the only issue with this product.

We hired HDB Interiors to replace the flooring in our Condo in July 2008. What a huge mistake! Tony provided us with a written contract stating that the product he will be installing is $7.25/sqft but that it is “milled in Quebec and grown in Brazil not Indonesia”
In September 2008 Mr. Hellman informed us the day before installation that he did not have the wood we purchased but offered us Cumaru instead. He stated that this wood was a better product and the only difference was that it was a different species and size all other information remained the same. Furthermore he offered us a discount of $1,000 for the inconvenience because the wood was a smaller width than we originally wanted.
The wood was installed and everything was great – for 6 weeks…and then the problems started.
When we came back from a 4 week vacation and finally moved back into our condo a week later we noticed the wood was cracking in several areas (this was only 6 weeks after installation!). Mr. Hellman came in and inspected the wood and informed us he would need to speak with his supplier. At that time Mr. Hellman did not indicate verbally or in writing that the gas fireplace was the issue, if he had he would have known that the fireplace had not been used once since installation (we had only lived with this floor for a week at the time!!). Since Tony is a flooring “expert” he should also be able to tell us that pressure cracks due to lack of humidity do not appear within 6 weeks of installation as these did, these cracks more than likely happened due to the poor quality of the wood. Furthermore, Tony did not provide care instruction (neither written nor verbal) and the installer removed all the boxes off site. On September 23rd, 2008 I sent Mr. Hellman an email asking care instructions for the wood, Mr. Hellman never responded to that email.
We needed some additional wood for the kitchen, and our contractor contacted Mr. Hellman in November 2008 and requested to purchase 1 box of wood to repair some minor scratches in the kitchen. At that time Mr. Hellman offered to give our contractor 1 box (not 2) and indicated (it was probably a leftover box from our original install!). Our contractor replaced approximately 6-10 planks of wood in the kitchen (approx. 10sqft).
According to our written invoice we paid $7.25/sqft for the wood that was installed; this wood has never sold for more than $4.99/sqft. Tony sells Continental Designs wood milled in China for a minimum 45% mark-up as wood milled in Quebec. Neither he nor his supplier will offer written information about where the product is milled. In fact his supplier informed me when I called that “it is definitely not milled in Quebec or anywhere in Canada” but they stated they do not know where this wood is milled, however, we have written and verbal confirmation from several other suppliers that this wood comes from China.
Tony’s lack of professionalism shows in many ways. He sent us several mass emails asking for referrals (including all his customers names and email addresses on these emails, he refuses to deal with us directly, and he wrote a testimonial from us on his advertising material without even telling us. Tony even went as far as to create an account on homestars using my email address and posted a false review of himself from us (I have asked homestars to remove this but took screenshots for my record).

3 of 3 people found this review helpful.
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Company Response

We tried to come to a resolution with this client and offered to replace the cracked boards, even though we were not responsible for the cracking. We attempted to resolve it through the BBB. Unfortunately, in this case, we couldn’t come to a reasonable settlement.
We have a letter from our supplier stating that the floor is not from China.We stand by our products, our suppliers, our craftsmanship and our great customer service practices.
We are dedicated to being a great company with a lot of heart dedicated to our client’s satisfaction, exceeding customer service excellence.
We respect and appreciate all our clients as they also respect and appreciate all that we do for them as reflected in the other reviews and ones to follow.
Namaste
Antonio Hellman
President and Founder HDB Interiors Inc.

[email protected] or 416-878-1348
Sincerely,

JPB Toronto
JPB Toronto
1 review Toronto, ON
10/10

SUPPLY HARDWOOD

HDB provided over the top service from providing samples to following up after the sale. The experience was a 10/10. We would definitely recommend and would use again for future projects.

0 of 1 people found this review helpful.
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Makins +Ladna Design
Makins +Ladna Design
1 review Mississauga, ON
10/10

Condo Building Standard Hardwood Flooring

As designers that specialize in the condo market, we need to have our suppliers provide us with accurate information and samples in a timely manner. Tony is a real pro. He knows flooring because Tony has ben in the flooring business...forever. We always call on Tony when we need the right product at the right price. This project was no different. A brand new building needs flooring that will stand up over time. And that's what the client got. Thanks Tony, you are on in a million!

0 of 1 people found this review helpful.
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Sonia in North York
Sonia in North York
1 review North York, ON
10/10

Hardwood flooring throughout main floor

With a large renovation project underway (entire main floor including kitchen) - my husband left me to manage the hardwood selection and installation while he handled the rest. Tony made me look like star with little effort on my part!
Tony came to the house with samples and quickly turned around a quote. We had to split the hardwood installation into two separate dates (to accommodate other projects in the house). Tony coordinated all of the logistics - hardwood was delivered on schedule and the excellent installer - Nikica - arrived on time both days, completed a quality installation and was a pleasure to work with.
If you are looking for competitive pricing and a stress free renovation project - I would highly recommend Tony.

0 of 1 people found this review helpful.
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Company Response

Sonia, thank you so much for your kind words and for the clients you have referred to our company.

We at HDB Interiors Inc. appreciate your continued support.

Enrico in North York
Enrico in North York
3 reviews North York, ON
10/10

Condo Hardwood Flooring

It was truly a pleasure dealing with Tony from HDB Interiors. He provided sound advice when choosing my flooring and really went the extra mile to make sure that my installation complied with my condo's regulations. Pricing was very reasonable - he was even willing to match quotes from other vendors.

Nika, the installer, did an excellent job with the installation. It was clear that he takes great pride in his work.

0 of 1 people found this review helpful.
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Company Response

Enrico, I am very pleased that we exceeded your expectations.

Libby in the Kingsway
Libby in the Kingsway
1 review Etobicoke, ON
10/10

Staircase runner

Tony was helpful to compare quality products for my staircase runner, and beat a major carpet supplier's quote by 20%. The installation was quick, they cleaned up completely, and the upgraded underpadding is amazing. Thankyou Tony

0 of 1 people found this review helpful.
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Company Response

It was truly a pleasure working with you Libby, Thank you for your support.

Catherine in Toronto
Catherine in Toronto
1 review ,
10/10

basement carpet

Tony and hs team were very pleasant to deal with. Tony was very knowledgable and very helpful. He knew his products very well. I will use him again and recommend him to friends.

0 of 1 people found this review helpful.
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Company Response

Catherine,

It was truly my pleasure in assisting you with this project. You and your husband were terrific and great to deal with. Your kids are supper as well and if you ever need a baby sitter feel free to call...LOL.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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