Hausenbarn in Mississsauga has the worst customer service in all of the GTA. The "owner" - blonde and has a lot of attitude ... you cannot miss her - she took my order over the phone with my credit card. There was a miscomunication about the number of counter stools I ordered. I ordered 2 stools. When I went to the store to pick these up, she told me my 3 stools were ready. I explained that I only ordered 2 stools - she proceeded to argue with me after putting through the purchase only seconds earlier and she stated that ALL SAYS ARE FINAL and that she cannot and will not return the stool. I said i just bought the items a minute ago so surely she can return the chair since my kitchen counter is not big enough for three stools.
Perplexed I had explained that there was obviously a miscommunication over the phone and she said it was not her mistake that it was mine and she did not care what my understanding was. I indicated that I just purchased over $700 worth of items and this is how you treat your customers. She said she didn't care and there are plenty of other customers. She took a stool and put it outside of the store and then refused to help me take out the rest. SHE THEN TOLD ME TO GET OUT. The apparant owner HAS MAJOR ATTITUDE FOR OWNING A FAILING BUSINESS (IT'S GOING OUT OF BUSINESS)DO NOT BUY FROM THIS STORE!!
- Approximate cost of services:
- $700.00