These guys were amazing, efficient, and the office staff are great too. I had a lot of trouble finding someone to fix our roof after the storm last weekend and my friend saw them at work in her townhouse complex so we looked them up and they were able to get me in the next day (right before the next rain forecast). Work looks great. They don't show up first in any internet searches but they should.
They worked on Statutory holiday but not on a beautiful Saturday
Left garbage all over front lawn on a Friday night after wirking until 8:30.
They are careless, dropping flashing and wood from the roof at my back door without warning.
They shingled the complete roof, but removed the bathroom roof vent without replacing. They are reroofing a complete townhouse complex and removed without replacing 90% of bathroom roof vents.
As for the garbage the front yard, it included cutting blades for knives, lanyards, hooks for roof, water bottles, cigarette butts at front door, wood, shingles, new framing nails, pieces of metal and old roofing nails. The nails and blades were hidden beliw the grass. Normally I walk barefoot in the grass.
The crew was shutdown for a week. I think because they were working without safety equipment and were leaving the area unsafe for residents. Flashing was left hanging and fell beside s playground.
I would like to take this opportunity to reply to your complaint.
The very first thing that sticks out to us is that you chose Homestars without reading there introduction. It says in the intro and I quote-[ Reviews must be based on a financial transaction between a homeowner and a company] You live in Halton Hills Co-Op that is run by the city and you rent a unit in this subsidized complex. You do not have anything at all to do with the tender process or choosing the Roof Consultant or the Roofer. You are not paying us or the consultant, the town is paying everyone at works on this site. Your comments are mostly fictional except for us working on the Stat Holiday as we were making up for the lost time. It had rained most of the previous week....Your statement about being shut down for a week because of safety issues is completely fictional because you have no proof in fact we left the site because of the weather. Complaining without the truth or straight facts would be like me saying you were drunk when you wrote this because of simple words spelled incorrectly. Please direct any concerns you may have with the property manager who in fact is pleased with our work and progress thus far. Also is happy with our cleanup. We have cleaned up all of the DOG STUFF that hasint been picked up since last year. Along with a pile of old needles and Beer cans. If you are brave enough to walk barefoot in this grass, BE CAREFUL you arent stepping on Used Needles and Dog Stuff. We are not cleaning it up anymore. Furthermore Homestars should remove your comment as you DO NOT qualify as a home owner. T. Hamilton + Son has been in business for 40 years now and has completed over 40,000 homes in that time. Having 3 complaints now only 2 that count is not perfect but is real close!
Enjoy the rest of your day
Would not recommend this company to anyone.Moved very fast to give their estimate and it was all downhill from there. No communication about when job would start or during work, shingles just arrived on driveway. After calling them was told they'd be starting job next day (thursday) the work actually began the following monday and took almost 4 days instead of the promised 2. Clean up was terrible our eavestroughs were badly blocked causing a flood in our laundry room.Had to have chimney recalked twice after job was supposedly finished.Poor communication, average job. Avoid!
I'm editing this review 5 years later. Began a bedroom renovation and to my horror when modular furniture was removed found mould on 2 external walls. They were crumbling and I could see water in there. Called another roofing company who informed me that one leak was coming from the hip on the roof where the shingles were not wrapped and had no underlayment. All hip shingles need to be replaced. An attic vent in the area was installed incorrectly and is leaking. Out of a total of 8 attic vents 3 should have been exhaust vents and need to replaced. The other 5 have to be reinstalled properly to prevent leakage.
I am furious - the bedroom project is on hold and we now need new drywall. Luckily the bedroom contractors are being great about the hold up as is the guy making the custom furniture. But I now face a bill of $2000 for the repair. Shame on you T Hamilton, your work ethic is disgraceful. If this review stops anyone from using your company I will be a happy woman.
Would not reccommend this company to anyone.Moved very fast to give their estimate and it was all downhill from there. No communication about when job would start or during work, shingles just arrived on driveway. After calling them was told the'y be starting job next day (thursday) the work actually began the following monday and took almost 4 days instead of the promised 2. Clean up was terrible our eavestroughs were badly blocked causing a flood in our laundry room.Had to have chimney recalked twice after job was supposedly finished.Poor communication, average job. Avoid!
Excellent to deal with. They came quickly to provide a quote, they called before they began the work, they finished the work on time with no surprises. They were clean and courteous and overall it was a great company to deal with.