Hall's Heat & Cool Inc

Fireplaces
10-449 Laird Road Guelph ON N1G 4W1
Write a Review
Write a Review
HomeStars  >  Fireplaces in Guelph  >  Hall's Heat & Cool Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

30%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Hall's Heat & Cool Inc

Average customer rating:
2.7 10 (7 reviews)

Sort by

Mike in Guelph
Mike in Guelph
1 review Guelph, ON
10/10

Best Service and cost in the city of Guelph

Over that last 5 yeatrs I have had Hall's heat and cooling repair several items in my home.
I have had water heater, water softener, repair to our pool heater.
Every time a Tech is on site at my home they are kind and even more important ( very reasonable$$$)
If you need any Heating / cooling or pool heater repair give Todd and his team a call.

Was this review helpful?
Mythical  in Guelph
Mythical in Guelph
2 reviews Guelph, ON
0/10

Purchased home and moved in October 2017, furnace is 5 Years old, a Trane furnace purchased from Hall Heating and installed by. After numerous calls to the company about concerns no one calls back.How can they be on home stars. I would like to have someon

Purchased home and moved in October 30,2017, Home has a 5 year old Trane furnace purchased and installed by Halls Heating. I have placed numerous calls about the furnace as it has issues and I can sympathize with the previous owner who was very old. The furnace is so noisy that a board has to be wedged against the wall and furnace to quiet it down. Being in business is stepping up and be accountable for remeding problems.
60 McNab st Elora
This furnace is still under warranty if anyone can help with this matter I would appreciate it.

Was this review helpful?
Private User
Private User
1 review Guelph, ON
0/10

Air Conditioning Unit

A few years ago Halls Heat and Cool replaced an older central air conditioning unit in our house. We had done two renovations to the house with a second story addition, and a second smaller furnace was installed in the upper level. Without consulting us the homeowners they attached the air conditioner to the smaller furnace on the second floor, instead of attaching it to the original furnace in the basement and now only part of the house is air conditioned. When I complained to the company I was told by the receptionist (no one else would speak to me), that they could put a second unit in beside the first one, but of course that would be at my cost. I would very much like Halls to remedy this problem, and to call me with a solution. My phone number is 519 831 9806

Was this review helpful?
Rob from Guelph
Rob from Guelph
1 review Guelph, ON
0/10

A/C Issue

My original experience with Halls was positive. I had a recurring issue with my furnace that they resolved despite them needing to come to the house multiple times.

I have heard positive things about Halls from friends in Guelph.

When my a/c broke down, they could not resolve the issue and guessed that it was our thermostat. This was the result of 2 separate service calls and three hours of investigation.

When I inquired about the validity of charging me twice for an issue that was not originally resolved, the owner claimed that they should have spent that time when they checked the A/C the first time. He was not polite about it.

The third time my a/c broke down, I called them again. The owner showed up to take a look, spoke quickly about filling it up with refrigerant and said he would be back in a few hours.

He never showed up and did not return my calls. While I was polite during a frustrating situation, he showed no similar professionalism.

Was this review helpful?
Jeff  from Guelph
Jeff from Guelph
1 review Guelph, ON
9/10

Furnace installation

I came home from work to a cold house. I called around and found Halls, they were able to look at my 21 year old furnace and determined i needed to replace the unit. (Great. ) The crew that showed up were neat and polite they had my new furnace installed the next day. Adam (the installer) also took the time to show me how to actually use my programmable thermostat and change the filter. I would recommend Halls Heat and Cool.

Was this review helpful?
Unhappy Homeowner from Guelph
Unhappy Homeowner from Guelph
1 review Guelph, ON
0/10

furnace and water heater install

I paid to have a new furnace and water heater installed, with the understanding they would process rebate paperwork for the furnace from OPG and return the rental water heater. It took 2.5 months of follow-up (while I was being billed) before the water heater was actually returned. I never got my rebate paperwork despite 4 months of follow-up and the involvement with the Better Business Bureau and I learned today they weren't actually a registered contractor with OPG to give the rebate.

Was this review helpful?
Renovating Forever in Rockwood
Renovating Forever in Rockwood
2 reviews Guelph, ON

First Review

0/10

Furnace Repair

Called Hall's for furnace repair, 1st guy spent 1.5 hrs & could not find the problem - charged us $160. Second Hall's guy came & diagnosed within 5 minutes - cost of new part was quoted at $425… we called elsewhere and got the part for $90.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.