We'd had a poor exterior paint job done on our porch 3 years ago; within the year, it was peeling and flaking, because it had not been properly sanded/primed/painted. Bob Steele, who owns Guild and does all the work, took all the necessary steps to get the porch painted properly and even went beyond to fix up some of the porch area. His communication was excellent; we always knew what would be happening when, and he walked us through the whole process. And he clearly knows paint/painting, talking us through the chemistry involved. We've been getting compliments ever since he finished last Thursday; very well worth it and highly recommended!