Greg Free Pool & Spa Service Inc.

Swimming Pools, Spas & Hot Tubs
Oakville ON
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HomeStars
Swimming Pools, Spas & Hot Tubs
Greg Free Pool & Spa Service Inc.
Star Score
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56%

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Reviews by rating (past 12 months)

Reviews for Greg Free Pool & Spa Service Inc.

Average customer rating:
7 10 (2 reviews)

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Mr. Nice from Hamilton
Mr. Nice from Hamilton
2 reviews Hamilton, ON
4/10

Poor customer service these days

We used Greg Free pool service for the last 3 years, I thought they were great.
BUT this year we had a little problem, so of course we phoned the office and left a message to talk about it.
Then left another message a couple of days later, none nasty or angry, and a few more over the next couple of weeks, but Greg Free is AVOIDING US!!
The receptionist Crystal never returned a phone call.
We left messages for Greg to call us, he didn’t. I don’t know if he even heard that we wanted to talk to him.
So what is going on?
A Business won’t talk to clients??

Hoe can we ever use Greg Free again? Obviously they don’t want us as customers, BUT WON’T CALL US to tell us.

Very disappointed Greg!

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PJ in Oakville
PJ in Oakville
1 review Oakville, ON

First Review

10/10

Knowledge and Dependability

I have been using Greg Free for pool opening/closing and repair or maintenance issues for about 4 years now. I'm sorry I didn't find them years ago. Many pool companies in Oakville have a poor attitude toward customer service and inevitably employ summer students who aren't given proper training. The result is often service that's expensive and sub-standard. At Greg Free, the staff is mature, knowledgeable and dependable. In addition to seasonal opening and closings, I have purchased a new pump and a safety cover. They have given me excellent service and competitive pricing. I would recommend them to anyone.

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More about Greg Free Pool & Spa Service Inc.

Pool openings & Closings, Weekly Service, Licenced Gas Contractor, Service and installations.
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