Well it started with a leaky tap, which led us to want to replace the sink with an under mount, which required a new countertop, which prompted us to start changing colours and a cabinet. After contacting several contractors, Granite Transformations was the only one that seemed capable of taking on the whole job and the only one willing to work on our downtown condo (at an additional fee).
Rob came for the sales pitch and a quote. We ended up agreeing to go with them, with a little push from a limited time discount being offered. GT would provide new doors throughout the kitchen, in two different colours, as well as a countertop with a waterfall feature and the accompanying sink and tap.
Initial time estimate was a 3 day install for the cupboards and 2 days for the countertop. The day before each install we got calls saying they would only need 2 days and 1 day respectively. In the end they took the full 3 for cupboards and 2 for the counter. Given we were prepared for that anyway, it wasn't a huge inconvenience.
The initial cupboard installed seemed good at first but seemed to speed up and cut corners in the afternoon to beat traffic... We asked for a different installed for the final day of finishing work and fixes to some of the shortcuts with the first installer.
The countertop was installed by Edgar, a spunky guy who has a lot of energy and a passion for countertops. He did a great job getting the countertop in.
As for the quality of the products; the paint finish on the cabinets is delicate. Mostly superficial marks that you don't see unless you're looking for them.
The countertop is interesting as it is only 1/4" thick. That's because these guys typically install over existing counters. For the undermount sink, instead of using clamps under the counter, the 5/8" plywood that serves as the structure/base of the counter holds it up. The sink won't detach from the counter, ever. Kind of nice. I would prefer a thicker counter overall, but it looks great and they were able to install without a seam in the middle of a peninsula, which was something everyone else said was impossible. Guess it is possible!