we paid for 1/3 of the cost the rest was paid by insurance. They came from Sudbury! a subsidiary of Promus came to do the initial work, tearing out of walls and carpets. They were so prompt. They took all the furniture and belongings with such care and attention to detail. They cleared all the junk away (along with the city whom we should thank too!). The restoration work was done over several months, this was not a quick process but done with care and expertise by a couple of subcontractors, predominantly A Step Above General Contracting. They were always ready to attend to details that were needed. All the crews were polite and thoughtful and seemed to be very skilled. We had nothing but good feelings of trust and reassurance that the job would be done as promised. Delighted with every aspect of the work by all of the people involved.