Glen The Plumber

Plumbing
37 Wright Crescent Bolton ON L7E3X6
Write a Review
Write a Review
HomeStars
Plumbing
Glen The Plumber
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

80%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Glen The Plumber

Average customer rating:
8.9 10 (9 reviews)

Sort by

MirandaB in Caledon
MirandaB in Caledon
1 review Caledon, ON
10/10

Honest, reliable and affordable

I can't recommend Glen The Plumber enough. Their tech, Giovanni, just left and there just aren't enough words to describe how fantastic this business is to deal with.
When I called on Monday, they told me they would call Wednesday morning, and that they wouldn't be able to make it out to my area until Wednesday/Thursday this week. Giovanni called at 8:00 Wednesday morning, and came out in the afternoon, not just for a quote, like I thought might happen, but to actually fix the leaking pipes. He spent a little under two hours here. Replaced the main pipe out to the garage and changed a shutoff valve. He was super friendly, and professional, and gave me some great advice to fix a couple of minor issues that I am absolutely capable of fixing myself.
If you need a plumber, you really don't need a second or third opinion with Glen The Plumber. Make this your first call, and save yourself the time and the hassle of calling others.

Was this review helpful?
brnsdv in Saint John
brnsdv in Saint John
1 review Caledon, ON
10/10

Repaired/Replaced Sewage Pump Float

I left a message during the company's operating hours. The owner called me back within 30 minutes and had a plumber to my home within an hour. It wasn't an urgent situation, but this was impressive nonetheless.

The tech (Giovanni) was absolutely outstanding from arrival through to departure ... professional, personable, highly competent, explained the process, immediately diagnosed the issue, replaced the float which had developed a cracked housing, meticulously tested the float trigger level to ensure it was at the ideal "protection level", reviewed the repair with me, gave me an invoice and processed the payment all before leaving.

The entire experience could not have been better unless it was free! :) I highly recommend this company, and Giovanni in particular.

Was this review helpful?
Sandra in Mississauga
Sandra in Mississauga
1 review Mississauga, ON
10/10

The Toilet Train

My son had flushed a wooden toy train down the toilet. Of course, we couldn't get it out on our own no matter how hard we tried. This morning I decided we needed to call a plumber. My partner suggested calling Glen the Plumber and I was so happy we did! They came within 2.5 hours of me calling, which was such a shock and a relief for me, especially having two kids. The men who came were very knowledgeable about the situation and knew exactly what needed to be done in order to get the toilet running again. They got the job done quickly and efficiently while also remaining tidy. I was so impressed by their work.
The scary part is always at the end THE BILL! And I was honestly horrified!! These two men had been working away in my bathroom for nearly 2 hours. I thought for sure it would be a hefty bill, but to my surprise it was not!! They definitely earn every penny they get and the service these men provided me today was amazing.
I would definitely recommend them to anyone in the area who needs a plumber.

Was this review helpful?
Private User
Private User
Private User reviews Orangeville, ON
10/10

fixed a badly clogged drain

Glen the Plumber was super fast, super efficient and did the job correctly. The first plumbing company we had in was useless and didn't do the job and charged us over $500.00, two days later we still had a problem.

Was this review helpful?
Matilda from Bolton
Matilda from Bolton
1 review Bolton, ON
0/10

Bathroom Sink

Glen sent one of his plumbers to our house to work on what we considered a simple job: install 2 new soldered R19 stops and re-plumb drain for p-trap.

Right away, the plumber noticed the incorrect pipe that connects to the sink. However, instead of replacing the pipe, he left it. The pipe started leaking soon after he left. Few days later, he showed up again stating this: "I told Glen I hope the pipe does not leak".

He used another pipe that still was not the correct one, but at least it stopped the leak. We were outraged that he knew what kind of pipe he needed to get and he still managed to show up with the incorrect one. We were outraged that he knew that the old pipe would most likely leak, and he still chose not to replace it and crossed his fingers instead.

At the end of all this, he had the nerve to ask for additional $25 dollars just to cover the expense of his screw up.

Was this review helpful?
Paul in Caledon
Paul in Caledon
2 reviews Terra Cotta, ON
10/10

Bathroom Rough-in & Kitchen Renovation

We are in the midst of renovating our entire house (unfortunately only 50% complete) and Glen has been providing us with excellent service for a couple of projects (bathroom and kitchen rough-ins and kitchen completion). He has provided great advice that has helped us save hundreds of dollars and sent his guys to help us out when needed to keep our projects on time.

At various times we have had 3 of Glen’s plumbers here but Kevin stands out for the great customer service. He has helped us correct a few issues from the previous home owners and come up with solutions to some challenges that always seem to appear in major renovations. The installation of the faucets and drains in our new kitchen are clean and organized and done is such a way as to maximize the interior space of our new cabinets. It says a lot about a professional who cares about how their work looks even when it is tucked away in a closed cupboard.

I would recommend Glen The Plumber to anyone in the Caledon area. For a small plumbing company that is busy and sought after I have been pleased with the response they have provided. I have a two more bathrooms to demolish and renovate in the next year and I will be using Glen’s team to help me finish those projects as well.

Was this review helpful?
Tini from Toronto
Tini from Toronto
12 reviews Toronto, ON
10/10

Bathroom project

when we renovated out bathroom it was very hard to find a reliable contractor. Once we found somoene that was willing to do the job we wanted, he was extremely talented. He used a plumber that was excellent and was a perfectionist.

Was this review helpful?
HK Robichaud in Bolton
HK Robichaud in Bolton
4 reviews BOLTON, ON
10/10

Plumming Services

Glen and his crew are very knowledgable and experienced plummers. Very competative rates. Found the plumming problem almost right away and knew what needed to be done right away to fix the problem. They did very clean and efficient work.
Highly recommended!

Was this review helpful?
Ann Carpenter in Bolton
Ann Carpenter in Bolton
4 reviews BOLTON, ON

First Review

10/10

Repair the fitting on my water heater

I was very pleased with the recommendations for the options on how to resolve my hot water problems and happy with the quick and efficient service I received. The technician not only resolved my issues but also repaired my dischwasher at no cost. I like to give my business to local businesses within my community. And recomment this company.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Bolton?