Gem Stones Inc

Countertops
201 Millway Avenue, Unit 14 Vaughan ON L4K 5K8
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HomeStars  >  Countertops in Vaughan  >  Gem Stones Inc
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75%

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Reviews by rating (past 12 months)

Reviews for Gem Stones Inc

Average customer rating:
8.7 10 (6 reviews)

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E.M in Vaughan
E.M in Vaughan
1 review , ON
10/10

Kitchen counter tops

Gem Stones installed our new granite countertops as well as a custom desk addition to our kitchen. We have only positive reviews for the whole process, starting with good customer service in the store, unbeatable prices, and a great job. The workers who came to install were professional, friendly, meticulous about the installation and keeping things clean. They also very patiently answered all our questions and did not leave until we did a look through of everything they had installed, cleaned and sealed and gave them the ok! We will definitely use Gem Stones again to do our bathrooms and are confident in recommending their services. -Mr. & Mrs Martinho

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Doris in Toronto
Doris in Toronto
2 reviews Caledon, ON
2/10

Kitchen renovation

Gemstones has a nice selection of material for backsplash and counter tops. However when it comes to workmanship, there is no pride in their work. I had to call them back to replace some backsplash tiles because there were some tiles that were cracked, chipped and a wall that was incomplete. This should have been noticed by the worker. If they would have checked their work all around, this wouldn't have happened.

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Company Response

Hi Doris,
Thank you for your feedback. We certainly take pride in our workmanship as exemplified in your counter-tops. We had also sent someone to address the issues with your marble back-splash. If you are unhappy with the work please do not hesitate to contact us again. We aren't satisfied until you are.

Ol in Vaughan
Ol in Vaughan
2 reviews Vaughan, ON
10/10

Granite countertops

I Ordered new granite countertops for my kitchen from Gem Stones and very satisfied with both the process and the result. From the very beginning the owners were very friendly, reasonable in price negotiations of the turn key solution for my order. the measuremens were done with the high tec laser equipment. The result - countertops were very well made, installation smooth and highly professional. Although they were interrupted by the power outage the day before installation they communicated this properly and we rescheduled the appointment later the same day. Installers were also very professional, very friendly, cleaned everything. Overall I'm very satisfied with my choice.

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ali merchant in Richmond hill
ali merchant in Richmond hill
1 review Richmond Hill, ON
10/10

granite counter top

They done an excellent work. The prices were very reasonable. The y were very clean as well they were very professional. They were on time and they were very quick. The time working was one week, when more or less it takes one month. They gave us one year garanty. I will recommended to a friend or a family.

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sapadut
sapadut
1 review Mississauga, ON
10/10

Granite Countertop

My freind recomended gem stone to replace my garnite counter top and I am not surprised why they recomnded them. Amazing finish and very clean job. The team is very profesional and attention to detail.

If you looking to change your countertop, contact them you won't be disappointed.

Sapan Dutt
416 648 6371

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WoodbridgeJim
WoodbridgeJim
3 reviews Kleinburg, ON

First Review

10/10

Granite Countertops & Backsplash

This company was fantastic to deal with.

We visited their showroom on Saturday, Feb 20 and after selecting a stone we liked, signed with them. We were walked through the various options for edging (we went with Ogee with a step-out)and even selected a new undermounted sink with them. We were told the turnaround was approx. 2 weeks.
On Monday, Feb 22 (2 days after we signed with them), they came out and did their site measure.
On Monday, March 2 (a week after the site measure), they came out and installed our countertops and took measurements for the backsplash. The following day (March 3rd), they returned and installed the backsplash.

Their turnaround was faster than stated and both Riaz (our salesman) and the installers were a pleasure to deal with. Riaz even came out after the installation was completed to ensure that everything was to our liking.

As for their workmanship...they did a fantastic job of hiding seams and matching the countertop with the backsplash.

I would highly recommend using them and would have no hesitation in refering this company to family and friends.

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More about Gem Stones Inc

Granite Kitchen Counter Tops / Granite, Marble, Slate and porcelain Tiles.
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