The fireplace would not come on although the pilot light was on. The technician quickly solved that problem and then did a thorough job of cleaning the fireplace and the glass. He reviewed for us how to adjust the controls for the flame and the heat. He was careful not to get any dirt or ashes on the surrounding floor area. He did all this in one hour.
- Company Response
Thank you Ron for your review and for choosing Gas Fix to service your Majestic fireplace. In many circumstances when the fireplace won't come on, it just needs some TLC to make it happy again. Over the years, there can be dust, debris or spiderwebs that cause problems. The thorough cleaning that Gas Fix provides can resolve many of those issues. We vacuum out the fireplace and also use an air compressor to get to those spaces that vacuum cannot. We also test the various components as required. Should you ever require our services in the future, please do not hesitate to contact us. ~ Jason, Office Manager ~